TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have 55 OLEDB6P that turned off on its own and will not…

I have 55 OLEDB6P...

I have 55 OLEDB6P that turned off on its own and will not turn back on. The red standby light is on and when I try and turn it on via the tv or remote it just clicks.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

14 months old and LG OLED 55 inch B6P

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No the screen will not turn on at all, completely black.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I changed the power supply board and that didn't fix it.

Show More
Show Less
Ask Your Own TV Question
Answered in 4 minutes by:
3/15/2018
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,814
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Ask Your Own TV Question

After you replaced the power-board are you getting exactly the same symptoms as BEFORE you replaced it?

Ask Your Own TV Question

The main-board is bad this is the board with all the AV inputs on,you will need to get this board outand locate the part-number found on the board itself it will be on a sticky label or etched on the board...more to follow

Ask Your Own TV Question
Customer reply replied 1 month ago
Thank u.

Once you have the part-number try initially www.shopjimmy.com <<click

If they do not have it google the part-number for suppliers,its very important to use the part-number as there may be variants of the board in the same model set that are not inter-changeable

Ask Your Own TV Question
Customer reply replied 1 month ago
Will do, I've already got the part number an ordered it through them, thanks for the help.

If you need more help now or in the next 30 days let me know by coming directly back here

A positive rating at this point is welcome of 5 stars hopefully with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,814
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Anthony_Infotech and 87 other TV Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,814
15,814 Satisfied Customers
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

Anthony_Infotech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Tv tosiba name lites up and lite comes on but nothing else
tv tosiba name lites up and green lite comes on but nothing else comes on it is about 10 years old… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
My tv takes 30-45 to come on after pushing the power button
My tv takes 30-45 to come on after pushing the power button on the tv or with the remote … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
My Visio xrt112 remote control will not turn on or off, I
my Visio xrt112 remote control will not turn on or off, I have a Visio 65"smart TV. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Our old regular TV just bit the dust. If we buy a flat
Our old regular TV just bit the dust. If we buy a flat screen TV from Best Buy, can you come out and install it? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
I'm trying to watch a movie on Google Movie & TV app, but
I'm trying to watch a movie on Google Movie & TV app, but picture and sound are very out of synch. Any thoughts? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
The Netflix is frozen at 3% on my screen. I have 55" curve
I have 55" curve samsung. 1 1/2 yes old....not sure of model. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,663 satisfied customers
When I Log into the network I have to Find the Modem and
When I Log into the network I have to Find the Modem and then go to You Tube or Netflix. When I return to my TV input it is fine but when I return to You Tube or Netflix I have to reload the modem aga… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
My TV suddenly will not turn on. I checked all of the cords
My TV suddenly will not turn on. I checked all of the cords and the antenna and all is good. I think the problem is my LG remote; the sensor light is not lighting up now. I changed the batteries but t… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
I have a sony tv that is about 10yrs old in the last week
I have a sony tv that is about 10yrs old in the last week the picture will freeze and a message will appear you have lost connection with your router … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
I cannot get my regular TV channels back. All I can get is
I cannot get my regular TV channels back. All I can get is my on-line accounts like Amazon. I am trying to set up wireless earphones and have had problems just getting to my regular TV... HELP despera… read more
Jack
Jack
technician
factory trained engineer
2,162 satisfied customers
My email address on Amazon needs to be changed on the smart
My email address on Amazon needs to be changed on the smart tv, because I changed it on Amazon.com. Can you help me? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
It says no signal, I have pushed button for restart, it now
it says no signal, I have pushed button for restart, it now shows on screen Hopper3Tp push any button to watch TV, nothing happens, worked fine just earlier in the day, now I have tried everything. Pl… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
MY TV WAS SENDING ME A MESSAGE TO UPLUG THE BOX FOR 10 SEC
MY TV WAS SENDING ME A MESSAGE TO UPLUG THE BOX FOR 10 SEC AND THEN PLUG BACK IN. DID THAT BUT NOW THE BOX WON'T BOOT PAST IPST. NO RECEIPTION … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
I have a NEC plasma monitor px42vm5w, Not sure how old, I I
Nothing I just bought it second hand and trying to connect at home … read more
Jack
Jack
technician
factory trained engineer
2,162 satisfied customers
Can't get into Netflix I show that Sampson apps but I have
Can't get into Netflix I show that Sampson apps green but I have no idea how I get up to Netflix please help me … read more
Harry
Harry
1,436 satisfied customers
Have a Sony xbr-55x850d tv that wont turn on. For the past
for the past week or 2 every once in a while I had to push the power button again for it to turn on.… read more
Jack
Jack
technician
factory trained engineer
2,162 satisfied customers
The picture go off but the sound comes on. Samsung
yes i do the reset but still it can be on for small times and go blank again … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
I only get static. TV has been on for a while and suddenly
I only get static. TV has been on for a while and suddenly the screen went white. … read more
Jack
Jack
technician
factory trained engineer
2,162 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x