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My wife tried to get Netflix and in so doing our we can no…

Customer Question
My wife tried to...

My wife tried to get Netflix and in so doing our we can no longer get any of our dish stations. Thr tv screen says weak or no signal. Please help. Maybe she hit wrong button or something?

Technician's Assistant: Are you getting any error messages when you try to connect to Netflix?

My wife tried to get Netflix and in so doing she must have hit a wrong key because our tv will not allow us to get disk satillite sataions. The screen says weak or no signal. Pleasehelp

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Our other two tv’s are fine

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not at this point

Submitted: 4 months ago.Category: TV
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Answered in 1 minute by:
3/15/2018
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,321
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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TV Technician: Shahid, Technician replied 4 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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