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ONE tv guide unavailable. Magnavox #60334923 1986. Menue not…

Customer Question
ONE tv guide unavailable ...

ONE tv guide unavailable

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Magnavox #60334923 1986

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menue not available

Technician's Assistant: How long has this been an issue with your Magnavox? What happened right before this?

Last sat. your tech installed our service to our house

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Different tv the guide button -no response

Submitted: 1 month ago.Category: TV
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Customer reply replied 1 month ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 1 month ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
3/15/2018
TV Technician: Pete, Electronic Engineer replied 1 month ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,723
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 1 month ago

Have you tried restarting the device?

If that doesn't work, try retuning and let me know if that works?

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

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Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 19,723
19,723 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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