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NO SOUND AND SOME VERTCAL LINE. IT JUST 1 HDM CABLE CONECT…

Customer Question
NO SOUND AND SOME...

NO SOUND AND SOME VERTCAL LINE

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

YES IT JUST 1 HDM CABLE CONECT FRON THE CABLE BOX TO THE TV

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

ITS 2 THINGS

Submitted: 3 months ago.Category: TV
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Answered in 2 hours by:
3/15/2018
TV Technician: Anthony_Infotech, Technician replied 3 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,109
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Hello
WelcomeI am sorry you are having trouble here, if you press the menu button of the sets own remote control does the menu come up please?Anthony
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Customer reply replied 3 months ago
No
TV Technician: Anthony_Infotech, Technician replied 3 months ago

Would it be possible for you to send me a photo of this using the "add files" button your end please?

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

OK please do that thanks

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

I am very sorry to say that is a bad LCD panel, the thing is its not an option to replace the panel (screen) as it makes up two thirds the cost of the set,this issue and similar issues are very common with modern TVs, I always advise people to get as much extended warranty as possible at no extra cost (some retailers offer this)as its the most important point of buying a new set because of the unreliability of the panel,let me know what you think here

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

Outside of this there is a small chance of t-con board failure this board drives the panel only eliminated by replacement but it does look like tha panel (screen)to me

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

How old is the set please?

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

Yes its as I have explained above

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

Scroll up if you cant see my replies thanks

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Customer reply replied 3 months ago
Are u sure ?
Which panel are u talking about kin you give little detail
TV Technician: Anthony_Infotech, Technician replied 3 months ago

I am referring to te actual LCD screen itself this is the panel the actual viewing area

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Customer reply replied 3 months ago
It’s 2003
TV Technician: Anthony_Infotech, Technician replied 3 months ago

And yes 90% positive with a 10% swing to a problem with the t-con board that drives the panel but as I see this everyday I am experienced enough to say in my opinion its the panel itself and its hardly surprising as the set is very old

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

You have had a good run with that set as modern TVs are considered generally to have a life of 5 years

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

Hopefully the information is of use to you moving forwards?an assessment in a shop for the same information would have cost $75

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Customer reply replied 3 months ago
I have the tv for only 2 years
Do you think I shoud try the t con board
TV Technician: Anthony_Infotech, Technician replied 3 months ago

So its only 2 years old then?you did say 2003

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Customer reply replied 3 months ago
I bought it 2year ago but the manufacture is 2003
TV Technician: Anthony_Infotech, Technician replied 3 months ago

No you should not consider fitting a t-con board in a set of this age, could you please get me the model number of the set found on the back of the set?

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

Answer is still the same but this set is a plasma so does not have a t-con board ,the plasma gas is failing now on this aging set so you will get panel discrepancies as the gas dies off within the panel, again because of the age of the set its not an economic option to replace the panel (screen) once again sorry for bad news here

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

Outside of the above there could be issues with scan and buffer boards but again putting money into a 2003 set is not a good idea when it may be a total panel failure anyhow (not known until boards are fitted)

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

Let me know what you think now please

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TV Technician: Anthony_Infotech, Technician replied 3 months ago

A positive rating at this point is welcome of 5 stars hopefully with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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