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How do you turn off the closed caption on the Samsung

Customer Question
How do you turn...

How do you turn off the closed caption on the Samsung remote

Technician's Assistant: What Samsung model do you have? How old is it?

Give me a min

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Samsung 6 series (58)

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

Grandchild had remote and it popped up but I can’t find cc on remote

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not that I know of

Submitted: 4 months ago.Category: TV
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Answered in 1 minute by:
3/14/2018
TV Technician: Jack, Technician replied 4 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this but first ;

Please send me a hello when you see this so i know you are available ?

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Customer reply replied 4 months ago
Hello
TV Technician: Jack, Technician replied 4 months ago

Hi

How do you receive your tv channels , antenna ,straight cable , cable box (with cable remote) or satellite box ?

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Customer reply replied 4 months ago
Direct tv cable box hooked up to internet I use Samsung remote to change channels
Customer reply replied 4 months ago
It come and goes I bought it last Veterans day
TV Technician: Jack, Technician replied 4 months ago

Few conflicts in your reply here

Direct tv is satellite not cable and then samsung would be a samsung receiver or tv`s remote you are talking about ?

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TV Technician: Jack, Technician replied 4 months ago

You are changing the direct tv channels with the tv`s remote ??

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Customer reply replied 4 months ago
I have the direct tv Dvr box and the Samsung remote is synchronized
Customer reply replied 4 months ago
No I’m not can you call me
Customer reply replied 4 months ago
Hello are you there
TV Technician: Jack, Technician replied 4 months ago

I`m sorry but something just came up and I will have to opt out now.

You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
Please just standby and someone should be with you shortly .

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Customer reply replied 4 months ago
Cancel my request
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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