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I can't change the input from cable to tv. Vw32l hdtv40a. No…

I can't change the...

I can't change the input from cable to tv.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Vw32l hdtv40a

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No when I try to change the tv from cable to tv. Yes it's all the same.

Technician's Assistant: How long has this been an issue? What happened right before this?

I can't change the input from cable to tv.

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Answered in 2 minutes by:
3/14/2018
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

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- Are you trying to connect an antenna to this TV?

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Customer reply replied 5 months ago
I'll wait to talk to someone.

OK, I hope another tech will talk on the phone or I'll do it after 5-7 minutes

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Customer reply replied 5 months ago
how do I change to the tv from cable?

Are you able to select TV source by pressing Input button on the TV remote?

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Or are you talking about the Tuner Mode option on TV channel tuning menu?

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Customer reply replied 5 months ago
If I can't speak to a technician how do I get the answer to my problem?

We can continue here in text chat to troubleshoot the problem

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are you talking about the Tuner Mode option on TV channel tuning menu?

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Customer reply replied 5 months ago
No. I'm trying to change the tv from cable to tv in the input mode

When you press Input button, Tv should display following input source list

TV, AV, Component1, Component 2, RGB, HDMI1 and HDMI2

Do you get that list on the screen?

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OK, using the arrow button, select TV option in that list and hit OK

Do you get snow/ static noise on the screen?

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Customer reply replied 5 months ago
No just a blue screen.

OK, now press Menu button and go to TV Tuner option that has dish like icon on top menu

Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Shahid and 87 other TV Specialists are ready to help you
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Customer reply replied 5 months ago
Nothing comes up when I press the menu button.
stevenl1469
Category: TV
Satisfied Customers: 236
Verified
Phone call session started

This is odd, another expert has just decided to assist you over the phone, hopefully, you'll get a phone call soon

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Shahid
Shahid
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Category: TV
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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