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Louie
Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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4 inch black space at bottom of screen AND the screen

Customer Question

4 inch black space at bottom of screen AND the screen adjuster wont fill in the bottom.
JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?
Customer: yes
JA: Was there a power outage recently?
Customer: no
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you tell me the brand/model of the tv, please?

If you bring up the tvs own menu, is that showing full screen, or is that blank at the bottom also?