TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Tv,s will not connect .att we are not. Att and roku. Nothing…

Customer Question
Tv,s will not connect...

Tv,s will not connect .att we are not

Technician's Assistant: Who makes your router?

Att and roku

Technician's Assistant: What have you tried so far?

Nothing just trying to turn tv on

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Yes we now have screen ruku but but cannot connect

Submitted: 5 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
3/14/2018
TV Technician: technicalcat, Technician replied 5 months ago
technicalcat
technicalcat, Technician
Category: TV
Satisfied Customers: 2,612
Experience: Technician at LocalTechShop
Verified

Hello and thank you for using JustAnswer. This is an independent, pay-per-question, fee-based technical support site.

My name is ***** ***** I will help you now.

Are your computers and other devices offline, or is it just the Roku?

NOTE: To reply to me, please type your message in the box below and click the button to send.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have Att uverse I cant control volume through ATT remote.
I have Att uverse I cant control volume through ATT remote … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I was watching a program on Roku yesterday, as I am ill with
I was watching a program on Roku yesterday, as I am ill with bronchitis. When I finished i tried to look at TV, but now I cannot connect to any programs. All I get is a purple screen. I have gone back… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My internet modem accidentally got unplugged. I plugged it
Hi Pearl. My internet modem accidentally got unplugged. I plugged it back in but now my tv is not connecting to the internet. Can u geo me? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Just purchased a new tv and need to know how to activate the
just purchased a new tv and need to know how to activate the Direct ATT Remote to use It Instead of the remote that came with the tv - TV Screen I now giving me instructions on how to connect to Roku,… read more
Harry
Harry
2,175 satisfied customers
Tv,s will not connect .att we are not. Att and roku. Nothing
Second opinion] tv,s will not connect .att we are not … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I am having problems streaming from TIVO and Roku devices. I
I am having problems streaming from TIVO and Roku devices. I cannot hear the programs. Both thes devices have been installed for more than three months , I could hear them very well when devices were … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
What is my pin number for my ruku tv. Sorry is not a ruku
not the tv ans th stream work. however right it will show the words for the option for choices. but it will not give the picture or image of each option. I thought it was because i had to up the ruku pin number in on the ti.v again … read more
Harry
Harry
2,175 satisfied customers
I've not done this before. I am 87yrs. old. Do you charge to
Hi-John. I've not done this before. I am 87yrs. old. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Insignia remote control will not turn TV off. Line button
Insignia remote control will not turn TV off. Line button does nothing. Using ATT remote for TV on/off; ATT remote is not turning TV off. Only started just now; has been working fine for years. Checke… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My home button will not work when I turn on tv, I can get
my home button will not work when I turn on tv, I can get only movie channel on my remote. When I turn on the tv the screen is blank. … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
No picture, about 15 years old - how do I find model # do
do not understand question I get "No Channels in Master List" message … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Writer has attempted to post link code from samsung tv Ive
Writer has attempted to post link code from samsung tv Ive got the numbers printed on the back but they are rejected on posting with ruku … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have my Netflix's Hulu etc. thru Roku now my screen is
I have my Netflix's Hulu etc. thru Roku now my screen is frozen I have unplugged every thing at least three times and waited five minutes before turning it back on the tv is A zenith 3yrs old the Ruku… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
My Visio tv just automatically set parent controls. I never
My Visio tv just automatically set parent controls. I never did it and need it off … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have an older Panasonic flat screen with a Bose surround
I have an older Panasonic flat screen with a Bose surround system and want to stream betflux … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
my brand new Vizio E390-A1 - the volume is constantly fluctuating
my brand new Vizio E390-A1 - the volume is constantly fluctuating from low to high - about every 15 seconds… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a ROKU HD wireless cabled for hd and plugged into its
I have a ROKU HD wireless cabled for hd and plugged into its own channel on the TV BUT all I get on the TV is a black screen. The ROKU "clicks" when buttons on the remote are pushed but no change on t… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Toshiba 40RV525R HD TV - I cannot get it to work on
I have a Toshiba 40RV525R HD TV - I cannot get it to work on HD setting - it shows only 480i. How can I set it to make HD work?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x