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I have a Samsung Plasma PN43F4500BFXZA. Tv dose not have any…

Customer Question
Hello, my name is...

Hello, my name is ***** ***** a Samsung Plasma PN43F4500BFXZA

Technician's Assistant: What Samsung model do you have? How old is it?

Tv dose not have any power no standby light,no pulse lite.I replaced the main power board, it didnot do any good,can U maybe help it is a 2014 model#PN43F4500BFXZA

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

IM just an explorer,

Submitted: 3 months ago.Category: TV
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Answered in 17 minutes by:
3/14/2018
TV Technician: Shahid, Technician replied 3 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,166
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

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TV Technician: Shahid, Technician replied 3 months ago

- Do you get Standby volts on power supply board?

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TV Technician: Shahid, Technician replied 3 months ago

Please check STBY at pin-1 of CN804 connector on power supply board while TV power cord is plugged in

What readings appear on the meter?

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TV Technician: Shahid, Technician replied 3 months ago

Do you need any further assistance with this question?

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TV Technician: Shahid, Technician replied 3 months ago

Louis, if no standby volts available then replace the power supply board on the TV

and if you get standby volts then reply here to assist you further

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Customer reply replied 3 months ago
0 standby on the old one and the new one
TV Technician: Shahid, Technician replied 3 months ago

This is odd, make sure the AC power cord is plugged tightly into the TV and into a working wall outlet, pull the harness from CN804 that goes to the main board and again check standby volts that should be available

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Customer reply replied 3 months ago
I know,i have power on the left side of the mainboard,meaning if ur faceing the rear of the set just pass the silver bar ,sorry cant aford the call.
TV Technician: Shahid, Technician replied 3 months ago

NOTE: The phone call or any other offer is automated and did not send by me. Feel free to ignore it if you prefer to troubleshoot the problem here in text chat.

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TV Technician: Shahid, Technician replied 3 months ago

You should have standby volts on the connector that goes to the main board of the TV

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Customer reply replied 3 months ago
Whats your # ?
TV Technician: Shahid, Technician replied 3 months ago

I'm not in USA

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