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My Tv turns on it self at times and to shut it down I have…

Customer Question
My Tv turns on...

My Tv turns on it self at times and to shut it down I have to unplug it

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Visio don’t know what model number it is but it’s 4 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The menu is working now but when it comes on in the middle of the night the only thing I can do to shut it off is to unplug it.

Technician's Assistant: How long has this been an issue with your Vizio? What happened right before this?

It happened right after we bought it I would say a few months after

Submitted: 4 months ago.Category: TV
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Answered in 1 minute by:
3/14/2018
TV Technician: technicalcat, Technician replied 4 months ago
technicalcat
technicalcat, Technician
Category: TV
Satisfied Customers: 2,577
Experience: Technician at LocalTechShop
Verified

Hello and thank you for using JustAnswer. This is an independent, pay-per-question, fee-based technical support site.

My name is ***** ***** I will help you now.

When the TV turns on by itself, can you watch it?

NOTE: To reply to me, please type your message in the box below and click the button to send.

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Customer reply replied 4 months ago
but can’t change anything not to even shut it off with out unplugging it
Customer reply replied 4 months ago
No don’t call me
TV Technician: technicalcat, Technician replied 4 months ago

Phone support would make this much easier and faster to solve. I sent you an offer for that, and if you'd like to accept it, I can connect with you right away.

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TV Technician: technicalcat, Technician replied 4 months ago

What's the model number of your TV? label is on back of set.

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Customer reply replied 4 months ago
Can’t see it because it’s hanging on the wall
Customer reply replied 4 months ago
Model # E32-C1
Customer reply replied 4 months ago
Are you still there
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