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My tv picture is to large for tv screen. Panosonic. Over a…

Customer Question
My tv picture is...

My tv picture is to large for tv screen

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Panosonic

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue with your Panasonic? What happened right before this?

Over a week

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Volume inroom tv very poor music louder than voices

Submitted: 4 months ago.Category: TV
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Answered in 2 minutes by:
3/14/2018
TV Technician: Aric, Technician replied 4 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,494
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 4 months ago

First, reboot the Cable/SAT box by disconnecting it from power for 10 seconds and plugging it back in. Upon rebooting, if the screen aspect is still incorrect, then look for the following buttons on the Cable/SAT remote:

Aspect

Zoom

HD Zoom

Ratio

(#) symbol under the 9 key

Find any buttons with those labels and use them to attempt to correct the picture size. If you are unable to find those buttons, or they don't help, then the settings are hidden deeper in the Cable Box and I will need the BRAND and MODEL of the cable box.

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Customer reply replied 4 months ago
is my reboot box a large box
TV Technician: Aric, Technician replied 4 months ago

Huh? I'm talking about the cable box that this TV is connected to. Please reply back with details of what you have and I can provide more info.

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Customer reply replied 4 months ago
how large is boot up box
TV Technician: Aric, Technician replied 4 months ago

That depends on who your cable provider is and what box you have. I have no way of knowing/seeing your equipment. How many boxes do you have??

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Customer reply replied 4 months ago
do not call me iwill try to continue here
TV Technician: Aric, Technician replied 4 months ago

How many boxes do you have connected to this TV please.

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Customer reply replied 4 months ago
sorry to old 83 and cannot unplug to expensive totalk already pay you guys a lot of moneyto take care of my TV
Customer reply replied 4 months ago
oh gee thanks youhave been such a big help you will be old and alone one dsy!!!!!!!!!!!!!!!!!!!!!!
Customer reply replied 4 months ago
guess we're done
Customer reply replied 4 months ago
got email we just went through all this
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