TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

None of my high def channels are showing in high def. I

Customer Question
Hi Pearl ~ None...

Hi Pearl ~ None of my high def channels are showing in high def. I reset the HDMI cable. Would the high def go out on a television?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

XBR? Model KDL 40XBR4

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu works. Same when using DVR.

Technician's Assistant: How long has this been an issue? What happened right before this?

Just noticed this today. It was recording while I was live streaming grandsons lacrosse game.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Just high def issue

Submitted: 4 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
3/13/2018
TV Technician: Nathan, Installer replied 4 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,862
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

You mentioned dvr, so it happens on cable/satellite?

What about anything else like dvd, roku, etc?

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 4 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.
Nathan

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My 46" Samsung LN46A650 HD flat screen TV has become
My 46" Samsung LN46A650 HD flat screen TV has become unwatchable with banding, distortion and all kinds of weirdness on the screen. So before I run off to get another I was wondering about using a pro… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Vizio SV370XVT. Recently the cable co. replaced my
I have a Vizio SV370XVT. Recently the cable co. replaced my DVR with a newer box. Immediately, I began having problems. When I go to into "On Demand" or watch a DVR recording and then exit to live tv … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Sony XBR 32" LCD. Several years old.suddenly HDMI input no
Sony XBR 32" LCD. Several years old. suddenly HDMI input no longer works. Says no signal detected. I plugged in another 32" LCD (720dpi) and it works just fine. Assuming HDMI input has failed (all fou… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a Sharp Aquos LC-32D43U. Been great for 5 years, picture
I have a Sharp Aquos LC-32D43U. Been great for 5 years, picture now not coming in, grainy, lines across the set.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Maxent MX-42VM7. Ive somewhat narrowed this down to a situation
Maxent MX-42VM7. I've somewhat narrowed this down to a situation of when the television is trying to show a 480i picture... as it doesn't have a problem with 480p or 1080i signals... About a month ago… read more
Electra-Tech
Electra-Tech
107 satisfied customers
My Sharp Aquos LC-52LE81OUN TV seems to have lost picture quality.
My Sharp Aquos LC-52LE81OUN TV seems to have lost picture quality. The HD picture is more like 480 than 1080. When I switch from 480 to 180I on my dish system the picture quality does not change even … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My Sony Bravia XBR, when initially turned on, is dark on half
My Sony Bravia XBR, when initially turned on, is dark on half of the screen until it warms up, which takes about 45 minutes. After that, it instantly clears up and the normal picture appears. My tv is… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Series 8000 Samsung LED TV and a Samsung DVD-VR357
I have a Series 8000 Samsung LED TV and a Samsung DVD-VR357 recorder/player. I've been successful in playing DVDs and VHF recordings to the TV but cannot figure out how to make the connection to be ab… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
How do I get mODELdmr-65 CONNECTED WITH hdmi CABLE TO RECORD
How do I get mODELdmr-65 CONNECTED WITH hdmi CABLE TO RECORD HD channels when I try to put the cannels on It goes through them all but only puts the analogue oneson… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have LG DLP projection TV 52SX4D It is connected to the
I have LG DLP projection TV 52SX4D It is connected to the Dish with a DVR in the last week we have noticed that when we change inputs or go from live to recording or back to live, we have no sound. We… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I just moved and now when ever I watch a show thats not high
I just moved and now when ever I watch a show thats not high def i get the bars on the side of the tv. Before I moved I could hit the smart stretch button and it would fill the whole screen. When I wa… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hi, I have a Sony Bravia 46in TV. How do I make the screen/picture
Hi, I have a Sony Bravia 46in TV. How do I make the screen/picture smaller? Meaning, if there is a score banner on the top or bottom of the screen, or subtitles on the bottom, they spill over outside … read more
Bernard S.
Bernard S.
Bachelor's Degree
559 satisfied customers
I own a Bravia KDL-40V3000 hooked up with HDMI cables to my
I own a Bravia KDL-40V3000 hooked up with HDMI cables to my HD DVR. Unfortunately when I use the on screen programming and try to switch from TV mode to HDMI mode, I lose the picture and sound. When I… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
MY LG TV (47LB5D) SCREEN FREQUENTLY GOES BLACK FOR A FEW SECONDS
MY LG TV (47LB5D) SCREEN FREQUENTLY GOES BLACK FOR A FEW SECONDS WHEN WATCHING HI-DEF CHANNELS. THE PICTURE ALWAYS COMES BACK BUT IT'S REALLY ANNOYING. WHAT CAUSES IT AND HOW DO I FIX IT?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a Samsung KED TV & a Panasonic DVD recorder / player
I have a Samsung KED TV & a Panasonic DVD recorder / player with a 250gb hard drive. I can play dvd's & recorded tv shows throught he player onto the TV. But I can't record any new shows onto the hard… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have connected a Denon AVR-590 home theater receiver to my
I have connected a Denon AVR-590 home theater receiver to my Philips 37pf7320a/37 using an hdmi cable. I have no sound or picture. My tv searched for channels, detecting none. On the tv's source menu,… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I own a philps dvdr3576h and a new sony 52 inch Z series tv.
I own a philps dvdr3576h and a new sony 52 inch Z series tv. My problem is both play back from the dvr and watching tv through the philps tuner the picture is very dark and the colors are poor at best… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a toshiba high def LCD 42 inch television. On the book
I have a toshiba high def LCD 42 inch television. On the book cover, the model is REGZA, the model numbers is 42HL167. It is connected to a cable DVR. When it was turned on yesterday, we had sound but… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x