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I cannot change the channel. My remote turns the TV on and I…

Customer Question
I cannot change the...

I cannot change the channel. My remote turns the TV on and I get channel 4 and when I switch channels I get a blank screen.

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes

Technician's Assistant: Was there a power outage recently?

No.

Submitted: 4 months ago.Category: TV
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Answered in 4 minutes by:
3/13/2018
TV Technician: Anthony_Infotech, Technician replied 4 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,263
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

Can you please reboot the TV and any satellite or cable box by un-plugging both from wall-power wait 5 mins then re-plug back in again,let me know if there is any change please
Anthony

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Customer reply replied 4 months ago
I just unplugged everything and will wait 5 min.
Customer reply replied 4 months ago
Just returned and the tv is the same.
Customer reply replied 4 months ago
should I just buy another TV?
TV Technician: Anthony_Infotech, Technician replied 4 months ago

Here typing

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

Have you replugged it back in again?

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

For a set of this age a replacement of the main-board by a tech will be around $250

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

You can use this link www.tvrepairpros.com to find an approved tech in your area

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

Please scroll up to see all my replies

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

I am not sure which way you want to go with this hopefully the information is helping you move forwards

A positive rating at this point is welcome of 5 stars hopefully with the rating bar of stars at the top of the page thank you,the site will then release a payment to me thanks again,note question remains open for 30 days
Anthony

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