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I am having trouble with my remote for my Samsung TV.

Customer Question
I am having trouble...

I am having trouble with my remote for my Samsung TV

Technician's Assistant: What is the model of your TV?

Samsung full hd tv m5300

Technician's Assistant: What menu options can you access, if any?

Need to set the remote

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

1355-7781

Submitted: 4 months ago.Category: TV
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Answered in 3 minutes by:
3/13/2018
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,337
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

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TV Technician: Shahid, Technician replied 4 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

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TV Technician: Shahid, Technician replied 4 months ago

Please reply here and do not post a duplicate question for the same issue

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Customer reply replied 4 months ago
Model un32m5300af
TV Technician: Shahid, Technician replied 4 months ago

NOTE: The phone call or any other offer is automated and did not send by me. Feel free to ignore it if you prefer to troubleshoot the problem here in text chat.

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TV Technician: Shahid, Technician replied 4 months ago

Have you put fresh batteries in Samsung remote?

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