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What can you tell me about the Samsung galaxy gear S2 watch,

Customer Question
Hello what can you...

Hello what can you tell me about the Samsung galaxy gear S2 watch , i was charging it and the next morning i went to put it on and i could not get it to work i had a blue light on the charger but nothing on the watch

Technician's Assistant: Have you tried different power sources or a different wall adapter (the part of the charger with prongs)?

There are no prong the usb cable plugs into the wall and then into the back of the charging unit

Technician's Assistant: Is the charging port of your Galaxy clean, with the small tab inside unbent?

Yes it clean and no its not bent

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

Not really i just hope they can help me

Submitted: 4 months ago.Category: TV
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Answered in 2 hours by:
3/13/2018
TV Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
i put my gear S2 watch on the charger as always when i went to bed, next morning went to wear it and i couldn't get it to turn on, the charger light was green for being charged i tried another usb cord on the charger and still nothing
TV Technician: Harry, Customer Service replied 4 months ago

Press and hold the Power key until REBOOTING displays at the bottom of the screen.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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