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I have a 65" LG 4K tv and the picture keep going in and out.

Customer Question
I have a 65"...

I have a 65" LG 4K tv and the picture keep going in and out. What I mean by that is the picture and sound is showing ,and then the screen goes black with no sound and then it will come back .

Technician's Assistant: Are all the cables at the back of your 4K connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

Hdmi and it is connected to the cable box.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No I just want this problem resolved since this is a new tv.

Submitted: 5 months ago.Category: TV
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Answered in 3 minutes by:
3/12/2018
TV Technician: Anthony_Infotech, Technician replied 5 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,383
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 5 months ago

Could you please get me the model number of the TV please found on the back of the set?

Anthony

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