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42 inch visio tv tint is yellow color goes in and out

Customer Question
42 inch visio tv...

42 inch visio tv tint is green yellow color goes in and out picture has squiggly line running through

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Vizio TV?

No hooked to a cable box

Technician's Assistant: Was there a power outage recently?

N no

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

It is 5 plus years old

Submitted: 4 months ago.Category: TV
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Answered in 5 minutes by:
3/12/2018
TV Technician: Mike G., Technician replied 4 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,437
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat online with me right now?

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TV Technician: Mike G., Technician replied 4 months ago

Are you having website difficulties preventing you from replying?

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Customer reply replied 4 months ago
no
TV Technician: Mike G., Technician replied 4 months ago

Do you currently have access to the tv so you can try something?

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Customer reply replied 4 months ago
no could a component be going out?
TV Technician: Mike G., Technician replied 4 months ago

I won't be able to speculate or give you a proper answer until you are have access to the tv and able to perform some simple tests. Please REPLY back when you are ready.

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