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All of a sudden I have no HD channels on only one of my

Customer Question
All of a sudden...

All of a sudden I have no HD channels on only one of my samsung tvs

Technician's Assistant: What Samsung model do you have? How old is it?

18 mo old..UN55KU630DFXZA

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

MY MENU WORKS

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

My service was shut off because I misplaced my bill and didnt pay it when it was reinstated an hr later just this one tv had no HD channels

Technician's Assistant: JustAnswer requires a modest payment. You'll see the amount on the next page. It's way less expensive than face-to-face would cost. And you're covered by our 100% satisfaction guarantee.

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Submitted: 5 months ago.Category: TV
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Customer reply replied 5 months ago
anyone there?
Answered in 5 hours by:
3/12/2018
TV Technician: Shahid, Technician replied 5 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,484
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help, sorry for the delayed reply

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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