TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have to unplug it every time I try to turn it on. Yes I…

Customer Question
I have to unplug...

I have to unplug it every time I try to turn it on. Yes I have checked for updates and it said everything was up to date. It’s very irritating.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Hold on I have to check.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue? What happened right before this?

We bought it at Christmas and it’s been happen since then. It’s model E65-E1.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No it is only the TV

Submitted: 5 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
3/12/2018
TV Technician: Jack, Technician replied 5 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this but first ;

Please send me a hello when you see this so i know you are available ?

Ask Your Own TV Question
Customer reply replied 5 months ago
Hello!!!
TV Technician: Jack, Technician replied 5 months ago

Hi

Ask Your Own TV Question
TV Technician: Jack, Technician replied 5 months ago

Do you mean that if you turn it off and right back on it wont work , you have to unplug it again ?

Ask Your Own TV Question
Customer reply replied 5 months ago
Forget it I’m not paying 26.00 to find out why your TV doesn’t work. But I will never buy a Vizio again and I will tell everyone I can not to buy one. In case you can’t tell I am P——d!
TV Technician: Jack, Technician replied 5 months ago

This is NOT the Vizio company

Ask Your Own TV Question
Customer reply replied 5 months ago
We are returning the TV and buying a brand that works!
TV Technician: Jack, Technician replied 5 months ago

Good luck , they will tell you to call vizio for a warranty repair

Ask Your Own TV Question
Customer reply replied 5 months ago
If you turn it off it will not turn back on unless you unplug it.
TV Technician: Jack, Technician replied 5 months ago

Sorry but if you came here by mistake then use this number to close like you did earlier 1.***-***-****

You are up to some $40 , this is not free ,

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Speaker sounds gravely and very irritating to listen too at
Speaker sounds gravely and very irritating to listen too at all volumes. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Just setup 65" vizio last night, everything worked fine. now
just setup 65" vizio last night, everything worked fine. now I cannot get remote to activate Netflix. volume works only. Did put in new batteries no change … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
All of a sudden Amazon will not work. I have unplugged t.v,
All of a sudden Amazon will not work. I have unplugged t.v, no help. 76 inch. Only 3 years old … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
The tv picture is only showing on top left of screen in a
Hello the tv picture is only showing on top left of screen in a Lille square. How do I get it to go back to full tv screen I do not know what happened to change it … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Just received a VIZIO Home Theater Display, Model E65-E1.
Just received a VIZIO Home Theater Display, Model E65-E1. Can this unit be mounted from the back on a arm support? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I bought the smart tv JUST for netflix......its not
I bought the smart tv JUST for netflix......its not connecting to it at all. get an error code ui-800-3 and talked to netflix and we tried unplugging it and holding the on/off button 30 seconds and di… read more
Cabletech
Cabletech
High School or GED
144 satisfied customers
We have an LG LED TV model 49UF6430-UB, Starting about 6
we have an LG LED TV model 49UF6430-UB, Starting about 6 months ago we have had the following problem with greater frequency: when turned on what appears is NO SIGNAL Please check the input connection… read more
Jack
Jack
Technician
11,343 satisfied customers
The internet will not connect to the TV. It was working
The internet will not connect to the TV. It was working perfectly for 2 months when it was installed but completely disconnected for some reason last week and I can not get it to reconnect. Therefore,… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My tv remote has been destroyed. Is it possible for me to
My tv remote has been destroyed. Is it possible for me to order a new one? … read more
Jack
Jack
Technician
11,343 satisfied customers
I'm trying to pair my Vizio E65-E1 to the smart cast app. It
I'm trying to pair my Vizio E65-E1 to the smart cast app. It will not connect through my wifi and asks me to try to connect through wifi using Vizio's temp wifi set up name. It does not show up only m… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I bought a VIZIO D-43N-E1 it said its a 1080p resolution but
I bought a VIZIO D-43N-E1 it said its a 1080p resolution but 720p comes across screen when turned on what dose that mean. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My new E65-E1 has no audio through all HDMI portsrts. It is
My new E65-E1 has no audio through all HDMI portsrts. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We have a Samsung 60" 4k led Suhdtv. We bought it March 12,
We have a Samsung 60" 4k led Suhdtv. We bought it March 12, 2016. Every few months we would turn it on in morning and it would only stay on for less than 1 minute. I would recharge the batteries and e… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
horizontal lines appear across the tv screen when it is first
horizontal lines appear across the tv screen when it is first turned on, I turn the tv off, then back on and the lines have disappeared.What is the problem? Thanks.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My Toshiba TV model 32AV502R TV turns itself off and on for
My Toshiba TV model 32AV502R TV turns itself off and on for several minutes when first turned on and at various other times. This does not happen every time its turned on but enough to be irritating. … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Our Sony TV (not HD) that we bought about 6 years ago, is blinking
Our Sony TV (not HD) that we bought about 6 years ago, is "blinking" every few minutes or more often (picture goes away and a black screen appears. At the same time, the channel number appears in the … read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
We bought a Samsung 30 Slim-Fit television in 2006. The Model
We bought a Samsung 30" Slim-Fit television in 2006. The Model No. is TX-R3079WH. Svc. Model is TXR3079WH-KXXAA) The last few months it has been turning the picture and sound off and on intermittently… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a Sony FD Trinitron Wega KV-36HS510 it will not turn
I have a Sony FD Trinitron Wega KV-36HS510 it will not turn on, the stand-by light blinks 3 or 4 times and then nothing.… read more
TOM
TOM
tech
High School or GED
421 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x