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My Panasonic Remote control ( DMR XW 480) was synchronised…

Customer Question
My Panasonic Remote control...

My Panasonic Remote control ( DMR XW 480) was synchronised with my Samsung TV. Now remote Control's volume control does not work

Technician's Assistant: Are all the cables at the back of your Samsung TV connected tightly to the right sockets?

Yes and and I put new batteries also

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

It was working perfectly well upto yesterday.

Submitted: 4 months ago.Category: TV
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Answered in 4 hours by:
3/12/2018
TV Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,365
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 4 months ago

If the batteries were low or replaced then the remote control may have lost its settings to control the volume on the TV, and will need to be reprogrammed to work with the TV again.

Did you program the remote control to work with the Samsung TV originally?

Let me know the model number of the Samsung TV if you need instructions to pair the Panasonic remote with it.

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Thanks!

Pete.

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