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We have no picture and the channels are mixed up. Hdmi.

Customer Question
We have no picture...

We have no picture and the channels are mixed up

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes hdmi

Technician's Assistant: Was there a power outage recently?

Don’t think so

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No we have two tv one is working one is not has not been on for 7 days but was working before

Submitted: 4 months ago.Category: TV
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Answered in 5 hours by:
3/12/2018
TV Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,339
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 4 months ago

What is the make and model number of the TV?
How do you receive your channels? e.g. cable or antenna, or set top box?

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Category: TV
Satisfied Customers: 20,339
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Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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