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My samsung tv has software upgrade reguest. Current version…

Customer Question
My samsung tv has...

My samsung tv has software upgrade reguest

Technician's Assistant: Which software or app can I help with?

Current version BSP-F5700WWB-1017.1

Technician's Assistant: What have you tried so far with your software?

I have lost my samsung remote and I can not get out of this software upgrade screen I have lost my samsung remote and the cable remote will not activate the yes or no request

Submitted: 4 months ago.Category: TV
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Answered in 6 hours by:
3/12/2018
TV Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,374
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 4 months ago

BSP-F5700 is a Samsung Blu-Ray player.

To update the software on it, see:

http://support-us.samsung.com/nas/storage/201404241009003%5Estorage_attachment%5EHow_To_Update_Firmware_On_Your_BD-F5700_USB.pdf

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