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I have a Panasonic 55 inch viera tv that is six years old.

Customer Question
I have a Panasonic...

I have a Panasonic 55 inch viera tv that is six years old. worked perfectly till this afternoon. tried to turn it on and nothing happened I unplugged it for a few minutes and plugged it back in but nothing. power light flashes red.

Technician's Assistant: How old is your Viera?

Six years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Same problem everywhere. No picture at all.

Submitted: 5 months ago.Category: TV
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Answered in 5 minutes by:
3/12/2018
TV Technician: Aric, Technician replied 5 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,805
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 5 months ago

Can you get me the model number off of the back of the TV please?

Also, that red light blinks a pattern (for example: 7 blinks, pause, 7 blinks, etc.). Can you tell me what pattern of blinks yours is doing?

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TV Technician: Aric, Technician replied 5 months ago

Simply send a reply back to proceed.

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Customer reply replied 5 months ago
just a minute
having trouble
TV Technician: Aric, Technician replied 5 months ago

Okay...

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Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
TV Technician: Aric, Technician replied 5 months ago

That's not a correct model number. It would be something like: TC-P55TOU or similar. Also I need to know the pattern of blinks.

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Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
sorry wrong number --- just wait
The TV is on a wall mount that covers the model number plaque and I can't see it so I am hooped right now. I only know that it will be 6 in July and that it is 55 inch
TV Technician: Aric, Technician replied 5 months ago

Okay, if you don't have that info- that's okay but I've asked twice now for you to tell me the pattern of blinks and I still don't know that.

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Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
sorry wrong number --- just wait
The TV is on a wall mount that covers the model number plaque and I can't see it so I am hooped right now. I only know that it will be 6 in July and that it is 55 inch
Steady blinking and when you try to turn it on the red light goes out for a couple seconds and then starts to blink again
TV Technician: Aric, Technician replied 5 months ago

When it goes out for those couple of seconds it initiates the blink pattern. So you would count the number of blinks before the pause- and that is your code. Let me know.

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Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
sorry wrong number --- just wait
The TV is on a wall mount that covers the model number plaque and I can't see it so I am hooped right now. I only know that it will be 6 in July and that it is 55 inch
Steady blinking and when you try to turn it on the red light goes out for a couple seconds and then starts to blink again
k
Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
sorry wrong number --- just wait
The TV is on a wall mount that covers the model number plaque and I can't see it so I am hooped right now. I only know that it will be 6 in July and that it is 55 inch
Steady blinking and when you try to turn it on the red light goes out for a couple seconds and then starts to blink again
k
3 seconds - four tops
Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
sorry wrong number --- just wait
The TV is on a wall mount that covers the model number plaque and I can't see it so I am hooped right now. I only know that it will be 6 in July and that it is 55 inch
Steady blinking and when you try to turn it on the red light goes out for a couple seconds and then starts to blink again
k
3 seconds - four tops
checking now
Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
sorry wrong number --- just wait
The TV is on a wall mount that covers the model number plaque and I can't see it so I am hooped right now. I only know that it will be 6 in July and that it is 55 inch
Steady blinking and when you try to turn it on the red light goes out for a couple seconds and then starts to blink again
k
3 seconds - four tops
checking now
red light pulses three times from when I hit the power button to when it goes out
Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
sorry wrong number --- just wait
The TV is on a wall mount that covers the model number plaque and I can't see it so I am hooped right now. I only know that it will be 6 in July and that it is 55 inch
Steady blinking and when you try to turn it on the red light goes out for a couple seconds and then starts to blink again
k
3 seconds - four tops
checking now
red light pulses three times from when I hit the power button to when it goes out
still there?
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 5 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Different expert here. It looks like Aric has opted out. My name is***** you saying the red LED flashes 3 times, then pauses, then flashes 3 times again?

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Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
sorry wrong number --- just wait
The TV is on a wall mount that covers the model number plaque and I can't see it so I am hooped right now. I only know that it will be 6 in July and that it is 55 inch
Steady blinking and when you try to turn it on the red light goes out for a couple seconds and then starts to blink again
k
3 seconds - four tops
checking now
red light pulses three times from when I hit the power button to when it goes out
still there?
actually it flashes three times AFTER I hit the on switch --- then it goes off for about three seconds --- then just starts flashing again constant
Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
sorry wrong number --- just wait
The TV is on a wall mount that covers the model number plaque and I can't see it so I am hooped right now. I only know that it will be 6 in July and that it is 55 inch
Steady blinking and when you try to turn it on the red light goes out for a couple seconds and then starts to blink again
k
3 seconds - four tops
checking now
red light pulses three times from when I hit the power button to when it goes out
still there?
actually it flashes three times AFTER I hit the on switch --- then it goes off for about three seconds --- then just starts flashing again constant
You there Dan?
Customer reply replied 5 months ago
just a minute
having trouble
panasonic DYWL10K
sorry wrong number --- just wait
The TV is on a wall mount that covers the model number plaque and I can't see it so I am hooped right now. I only know that it will be 6 in July and that it is 55 inch
Steady blinking and when you try to turn it on the red light goes out for a couple seconds and then starts to blink again
k
3 seconds - four tops
checking now
red light pulses three times from when I hit the power button to when it goes out
still there?
actually it flashes three times AFTER I hit the on switch --- then it goes off for about three seconds --- then just starts flashing again constant
You there Dan?
Hey Dan --- The red light flashes 8 times and then goes dark for about three seconds and then flashes 8 times again
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