TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

The time on my 24 inch is wrong and I can't change it.

Customer Question
The time on my...

The time on my 24 inch is wrong and I can't change it

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Westinghouse 24 inch hdmi. model #EU24H1G1 it's about 4 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The menu works but there is no access to changing the time. it was 2 hrs off and our time changed so now it's 3 hrs off

Technician's Assistant: How long has this been an issue with your #EU24H1G1? What happened right before this?

I guess it has always been that way. I feel there must be a way to change it but I can' figure it out. I go to the menu and go through all the instructions for the tv but there is no time change on the menu

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I think that's all

Submitted: 1 month ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
3/11/2018
TV Technician: Jack, Technician replied 1 month ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,075
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this but first ;

Please send me a hello when you see this so i know you are available ?

Ask Your Own TV Question
Customer reply replied 1 month ago
Hello
TV Technician: Jack, Technician replied 1 month ago

Hi

First , you are aware that we advanced 1 hour during the night ?

Ask Your Own TV Question
Customer reply replied 1 month ago
it was 2hrs off, now it’s 3 hrs off
TV Technician: Jack, Technician replied 1 month ago

Been looking at this tv`s manual and there is nothing about setting the time

Is there a cable box connected to this tv or satellite box perhaps ?

Ask Your Own TV Question
Customer reply replied 1 month ago
It’s connected to a outside antenna
TV Technician: Jack, Technician replied 1 month ago

Nothing else ?

Where do you go to check the time ?

Ask Your Own TV Question
Customer reply replied 1 month ago
I use an outside source like my cell phone. There is no access that I can find on the tv
TV Technician: Jack, Technician replied 1 month ago

OK then the tv is not the one that generates the time and even in the tv`s setup wizard there is no such thing so the source is the one that sends the wrong time , not the tv

Ask Your Own TV Question
Customer reply replied 1 month ago
I guess so. It seems like there should be a way to change it through the tv
TV Technician: Jack, Technician replied 1 month ago

I can`t see how , this tv does not generate a clock nor have any adjust , it just receives the wrong time right now

Ask Your Own TV Question
Customer reply replied 1 month ago
Is there a way to change it?
Customer reply replied 1 month ago
Great
TV Technician: Jack, Technician replied 1 month ago

I`m sorry but something just came up and I will have to opt out now.

You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
Please just standby and someone should be with you shortly .

Ask Your Own TV Question
TV Technician: Eldon, Technician replied 1 month ago
Eldon
Eldon, Technician
Category: TV
Satisfied Customers: 237
Experience: Engineer at Tech company
Verified

Hello and sorry to hear you're having trouble,

if you're using an antenna, the tv may be picking up the time signal from a local broadcast, usually the local pbs station. They may have an incorrect setting on their end which isn't yet updated.

You can however try to refresh the system,

go into the tv menu, under Settings, then to Reset All

If prompted use 999999 as the password,

after it resets, you'll have to do the channel scan again and other initial setup, and the time should be corrected at that point.

Let me know if that works for you, please.

Ask Your Own TV Question
TV Technician: Eldon, Technician replied 1 month ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own TV Question
Was this answer helpful?
Ask Eldon Your Own Question
Eldon
Eldon
Eldon, Technician
Category: TV
Satisfied Customers: 237
237 Satisfied Customers
Experience: Engineer at Tech company

Eldon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My 55" Element brand TV blinks on HDMI inputs for about 45
My 55" Element brand TV 'blinks' on HDMI inputs for about 45 minutes, then it is fine. What part is bad?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
My vizio tv no channels in master list. what do I do next?
my vizio tv no channels in master list. what do I do next?… read more
Jack
Jack
Technician
11,075 satisfied customers
I bought an indoor EZtv antenna and my Emerson LF501EM5F tv
I bought an indoor EZtv antenna and my Emerson LF501EM5F tv after auto scan shows no signal … read more
Jack
Jack
Technician
11,075 satisfied customers
I am trying to set up an external HD antenna and cannot get
I am trying to set up an external HD antenna and cannot get anything but snow. Can u help? … read more
Jack
Jack
Technician
11,075 satisfied customers
I just ordered a tv antenna and amplifier but forgot to
I just ordered a tv antenna and amplifier but forgot to check if a HD TV was necessary or does it work with all tvs? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I just had it repaired. Worked w/ antenna in shop. Plugged
I just had it repaired. Worked w/ antenna in shop. Plugged in at home and picture is black and white. No color. I am hooked up to dish network. … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Can a wireless antenna be disconnected from a yamaha
can a wireless antenna be disconnected from a yamaha receiver … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Insignia tv purchased 1 week ago. Scanned antenna tv
Insignia tv purchased 1 week ago . Scanned antenna tv channels and everything was fine until last night when it would not go local ch. 4, channel 4 says vcr and no picture, there is no vcr connected t… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a DIRECTV satellite with the portable 'genie' in my
I have a DIRECTV satellite with the portable 'genie' in my bedroom. I am disabled; last night I fell hitting the cedar chest that had tv and equipment. There are two black boxes besides the genie. One… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Trying to connect antenna. Model =UN32EH4000FXZA. THE MENU
Yes antenna air auto program analog or digital std hex orc don't know… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I am trying to find antenna or air settings on my sony
I am trying to find antenna or air settings on my sony bravia tv cant find it in manual … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Trying to change to antenna but not successful. 10 years
Trying to change to antenna but not successful JA: What's the brand and model number of your TV? How old is it? Customer: 10 years old, ecohd JA: Does the TV menu work? Do you have the same problem on… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Was watching T.V. (through satellite).....than the screen
was watching T.V. (through Bell satellite).....than the screen went black and now there is no sound.....not even through the receiver … read more
Jack
Jack
Technician
11,075 satisfied customers
Will FOX TV indoor antenna receive "Netflix" as a channel??
will FOX TV indoor antenna receive "Netflix" as a channel?? With a subscription of course. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have connected the antenna to the port and unplugged the
I have connected the antenna to the port and unplugged the Chromecast unit I have.... … read more
Jack
Jack
Technician
11,075 satisfied customers
I am trying to connect it to an inside antenna and on the tv
i am trying to connect it to an inside antenna and on the tv set up there is no mention of an antenna … read more
TechHelp
TechHelp
3 satisfied customers
I have an antenna but ti need an antenna booster..can you
I have an antenna but ti need an antenna booster..can you give me some good advice as to what anteanna booster to get for my vizio TV? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,663 satisfied customers
I disconnected the satellite cable and attached an antenna.
I disconnected the satellite cable and attached an antenna. How do I cet it to work? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x