TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I am trying to hook up antenna that i have used in the pass…

Customer Question
I am trying to...

I am trying to hook up antenna that i have used in the pass and now when it searches for channels on air, auto or cable no channels are found when i use the same antenna on another tv it works fine. is there a way to reset tv

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Un40eh5050fxza

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No firestick is fine and chromecast also works

Submitted: 4 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
3/10/2018
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,300
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 4 months ago

- Is it the first time running channel search on this TV?

Ask Your Own TV Question
Customer reply replied 4 months ago
No. it was working fie for afew months. then i used antenna on another tv. then couldnt connect
TV Technician: Shahid, Technician replied 4 months ago

OK, it could be the TV tuner internal issue, lets try something simple that might work

Press Menu on TV remote then go to Setup and select Plug & Play option and press OK to reset the TV to default settings, go through initial setup and reply back with the result

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 4 months ago

Please reply back with the result

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I can't get the message execute auto channel scan off the
I can't get the message execute auto channel scan off the screen of my tv after running the auto scan on it. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
How much does it cost? What if the issue is not reolved?
got rid of direct tv, hooked up a digital antenna, channel search found 41 channels, input options on tv are air analog and digital cable. It worked fine on digital air but now can,t find digital air… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Trying to connect HDTV antenna to 2010 Sanyo TV, not seeing
Trying to connect HDTV antenna to 2010 Sanyo TV, not seeing any channels … read more
Shahid
Shahid
Technician
13,300 satisfied customers
So I just bought NAXA NDL-257 7" Bluetooth DVD Boombox with
So I just bought NAXA NDL-257 7" Bluetooth DVD Boombox with TV...I've connected the antenna, powers on of course, but I can't seem to get any digital TV channels using either the Auto search nor the M… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a RCA model RLC 2253. Do I need a digital converter
I have a RCA model RLC 2253. Do I need a digital converter to use rabbit ears to watch tv over the air?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I am trying to tune my TEAC LE2280FHD to either DTV or ATV
I am trying to tune my TEAC LE2280FHD to either DTV or ATV or both automatically and manually and whilst I have picked up 1 channel channel 44 tvs I cannot find the other free to air stations - I boug… read more
Shahid
Shahid
Technician
13,300 satisfied customers
Have an Insignia 15" LCD TV, NS-lcd15 installed in a Casita
Have an Insignia 15" LCD TV, NS-lcd15 installed in a Casita Travel Trailer with built in TV antennae. Works fine when switched to cable but when trying to receive channels with antennae the channel se… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
I have a SDTV for reception at a lower level of our home.
I have a SDTV for reception at a lower level of our home. It is a 31YA #E175216. Please advise as to proper connection to an older Samsung TV. What channel should the TV be set at. Worked fine till I … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Have RCA Plasma TV 42 in. 42PA30RQ. It quit recognizing signal
Have RCA Plasma TV 42 in. 42PA30RQ. It quit recognizing signal coming in from coxial cable and will not find anything in TV mode. Used to find some local channels without any hook ups at all. Works gr… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Trying to use an antenna instead of cable or satellite. It
Trying to use an antenna instead of cable or satellite. It hooked up but the screen still says "no signal"… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a model VX37LHDTV. I hooked up an antenna, set input
I have a model VX37LHDTV. I hooked up an antenna, set input on TV, tuner mode to air and hit auto search. It scans for analog but digital scan bar never moves. Also the TV tuner setup page does not di… read more
Shahid
Shahid
Technician
13,300 satisfied customers
The channels on our Olevia 532-B12 were accidentally wiped
The channels on our Olevia 532-B12 were accidentally wiped out, no power surge, just the wrong button being pushed on the remote. We can get to Channel Set-up to scan channels and that is as far as we… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
hi, a friend just gave me her 2004 samsung HDTV 1080i. It
hi, a friend just gave me her 2004 samsung HDTV 1080i. It was working perfect at her house but now that I've connected it at my house it just keeps on saying " no signal" . We have run all the differe… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am trying to set up olevia tv (232 s12) but when I get to
I am trying to set up olevia tv (232 s12) but when I get to the skip channel selection there are no channels to select. What's happeing. I have the original remote and inherited the tv from a friend w… read more
Louie
Louie
Technician
3,022 satisfied customers
I just purchased a Samsung 45 TV from Best Buy. I am 80 years
I just purchased a Samsung 45 TV from Best Buy. I am 80 years old and I am having trouble setting up the tv. I think where I went wrong is that I am not connecting the tv to cable or an outside antenn… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I can access the HDMI port, but I cannot access the "Channel"
I can access the HDMI port, but I cannot access the "Channel" option to be able to choose "Antenna" then "Air". How do I turn on again the "Channel option?… read more
Shahid
Shahid
Technician
13,300 satisfied customers
I have a 27 inch Panasonic LCD flat sreen. I just put up a
I have a 27 inch Panasonic LCD flat sreen. I just put up a HD antenna, and did a automatic chammel search of Digital channels. It only will lock in on 9 channels. All of the other digital TV's in my h… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Our TV is saying weak or no signal. We have tried changing
Our TV is saying weak or no signal. We have tried changing the cable cord and then we hooked up another tv to that outlet and it is working fine. Appears to be issue with TV. What else can we do?… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x