TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

No available input from any hdmi source. Philips 52PFL5704D…

No available input from...

No available input from any hdmi source.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Philips 52PFL5704D - 52" LCD TV 9 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes. just no input from any hdmi. 4 different sources connected, but no response from tv. NO SIGNAL on screen

Show More
Show Less
Ask Your Own TV Question
Answered in 25 minutes by:
3/10/2018
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,690
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question

Were you able to get the HDMI ports to work previously and then they stopped? Also have you tried more than one device (cable box, etc.) and also more than one HDMI cable?

Ask Your Own TV Question

Are you with me here?

Ask Your Own TV Question
Customer reply replied 1 month ago
We have four different sources connected to hdmi and none work. Have swapped them around, turned tv off and still nothing.

Okay thank you. That does indicate a failure in the TV and in most cases requires the Mainboard be replaced.

However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.

The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up and displays HDMI Inputs normally. Try this procedure up to 2 times, and please let me know what happens.

Ask Your Own TV Question

Were you able to try those steps? Are you still having the same problem?

Ask Your Own TV Question
Customer reply replied 1 month ago
Will try the hard reset tomorrow and let you know. Thanks!

Okay, let me know what happens please. If it doesn't work, then there's a board in the TV that needs to be replaced.

Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,690
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Aric and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
Worked perfectly! Up and running again. Thanks!
Was this answer helpful?
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,690
46,690 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Sharp lcd-RC1-14....sound no picture, An HDMI. I've tried
An HDMI. I've tried moving it to different ports but none are getting me a picture … read more
Jack
Jack
technician
factory trained engineer
2,162 satisfied customers
The LCD is cracked. I was wondering if the LCD could be
The LCD is cracked. I was wondering if the LCD could be replaced and how much it would cost. TV model is 43UJ6300 … read more
Jack
Jack
technician
factory trained engineer
2,162 satisfied customers
The hdmi slot is almost unreachable. Please help. Sharp
I am not receiving a signal without my hdmi cord connected … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
I lost the scrws of my philips t.v stand. Need to know wich
For my philips t.v philips stand i need to know wich screws to get… read more
Harry
Harry
1,407 satisfied customers
Volume will not change. HDMI. This is a new TV...the volume
This is a new TV...the volume worked for a month to 6 weeks...then ceased working.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
No picture (black screen) Hdmi (bluray disk) The symptom
the symptom began 2 day ago turning the tv off then after a few seconds on again fix issue but now that doesn-t work… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
I use an HDMI cable to mirror this PC to my 49" HDMI TV,
I use an HDMI cable to mirror this PC to my 49" HDMI TV, works fine, but no audio. How to get the audio? what do I do? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
No available input from any hdmi source. Philips 52PFL5704D
yes. just no input from any hdmi. 4 different sources connected, but no response from tv. NO SIGNAL on screen … read more
Aric
Aric
Technician
46,690 satisfied customers
There are vertical lines in the center of it. Philips 55. It
There are green vertical lines in the center of it … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
The HDMI capability on all 3 HDMI outlets on my Vizio TV are
The HDMI capability on all 3 HDMI outlets on my Vizio TV are not working. What should i do? … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
HDMI cable is in the HDMI 1 position but not working.
HDMI cable is in the HDMI 1 position but not working. Something that says ViA is on … read more
Aric
Aric
Technician
46,690 satisfied customers
I purchased an HDMI cable along with an Apple HDMI to
I purchased an HDMI cable along with an Apple HDMI to Lighting adapter so I can view shows from my Ipad. It worked fine for a couple of days then all of the sudden it stopped working. I've tried unplu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
Many years ago when I bought my Philips LCD 40", the tv came
many years ago when I bought my Philips LCD 40", the tv came with a small two prong "plug" for wireless operation. I was using cable at the time, and didn't need it. Now I wish to use wireless and can… read more
Harry
Harry
1,407 satisfied customers
Need power cord for my Philips lcd tv model #20pf5120 serial
need power cord for my Philips lcd tv model #20pf5120 serial #bz1a0617186360 … read more
Aric
Aric
Technician
46,690 satisfied customers
DVD not showing on any hdmi inputs but laptop with hdmi
DVD not showing on any hdmi inputs but laptop with hdmi cable works fine. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Philips TV 46PFL3608/F7 turns on, shows the philips logo
Philips TV 46PFL3608/F7 turns on, shows the philips logo then turns off … read more
Jack
Jack
technician
factory trained engineer
2,162 satisfied customers
My philips 47" lcd tv shows AGING in a screen for a few
my philips 47" lcd tv shows AGING in a white screen for a few seconds, then a blank screen for a few seconds. What should I do?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I can not switch the input to HDMI, Philips flattv 37 inch I
Philips flattv 37 inch I was able to get the menue and click to HDMI but do not know how to save that setting … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x