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I am trying to control the sound on my LG TV with my dish…

Customer Question
I am trying to...

I am trying to control the sound on my LG TV with my dish remote and am having problems doing that.

Technician's Assistant: Are all the cables at the back of your LG TV connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI

Submitted: 4 months ago.Category: TV
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Answered in 10 minutes by:
3/9/2018
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,321
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

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Customer reply replied 4 months ago
OK
TV Technician: Shahid, Technician replied 4 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

- Does the LG remote that came with the TV work on the TV for volume etc?

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Customer reply replied 4 months ago
model number 43LJ5500 the volume does work with the tv remote
TV Technician: Shahid, Technician replied 4 months ago

OK, can you please get me the model number off of Dish remote you have there?

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Customer reply replied 4 months ago
Then you are saying I will not be charged $26.00?
TV Technician: Shahid, Technician replied 4 months ago

Correct, if no other tech takes your phone call then you won't be charged for it

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Customer reply replied 4 months ago
Great! I will call Dish instead. Thanks!
TV Technician: Shahid, Technician replied 4 months ago

No problem, good luck~

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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