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I have smart tv & can not get torch music on it what is

Customer Question
I have smart tv...

I have smart tv & can not get torch music on it what is going on, I have a Samsung 55 in tv I got it maybe in 2014, I had torch music up until last monthy

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I'm a spotify account, my internet connection is good

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Nothing

Submitted: 4 months ago.Category: TV
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 day by:
3/10/2018
TV Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I could get music on my Samsung 55" smart tv a month ago on torch music now I can't, because I both my tv in 2014 and spotify powers torch music now, so can you recommend another free music I can get on my TV.
TV Technician: Harry, Customer Service replied 4 months ago

Have you tried Pandora?

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Customer reply replied 4 months ago
I'm not sending $26. just to talk to you, so if you have no ideas say so
TV Technician: Harry, Customer Service replied 4 months ago

Have you tried Pandora?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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