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My panasonic viera tv quit transmitting tv - I must have…

Customer Question
My panasonic viera tv...

My panasonic viera tv quit transmitting tv - I must have touched something

Technician's Assistant: How old is your Viera?

Oh, about four years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes I can get the menu, but no tv

Technician's Assistant: How long has this been an issue with your Viera? What happened right before this?

Just now. I guess I touched something when I wanted to adjust the picture

Submitted: 3 months ago.Category: TV
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Answered in 5 minutes by:
3/9/2018
TV Technician: Jack, Technician replied 3 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,329
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this but first ;

Please send me a hello when you see this so i know you are available ?

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Customer reply replied 3 months ago
hello
TV Technician: Jack, Technician replied 3 months ago

Hi

How do you mean " tv quit transmitting tv " , you got no picture ?

What do you see on the screen ?

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Customer reply replied 3 months ago
don't want a phone call yet
TV Technician: Jack, Technician replied 3 months ago

If you received a $26 phone offer or any offers they are automated by the website ,NOT BY ME and WITHOUT MY KNOWLEDGE , I`m an independent tech. and have NO CONTROL over those, they are optional and you can just ignore them if you don`t want it .

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Customer reply replied 3 months ago
No
TV Technician: Jack, Technician replied 3 months ago

No ??

To what ??

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Customer reply replied 3 months ago
The power is on, I can get a menu, but #1 on the list (TV) doesn't function. I get components (#1, etc), but somehow the signal isn't being inputted
TV Technician: Jack, Technician replied 3 months ago

I`m sorry but something just came up and I will have to opt out now.

You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
Please just standby and someone should be with you shortly .

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Customer reply replied 3 months ago
ok
TV Technician: Shahid, Technician replied 3 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,134
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

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TV Technician: Shahid, Technician replied 3 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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