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I bought a tb from a hotel. It works but no sound only for…

Customer Question
I bought a tb...

I bought a tb from a hotel. It works but no sound only for DVD player

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

It didn't come with a remote I'm using a universal remote

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Hdmi

Submitted: 4 months ago.Category: TV
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Customer reply replied 4 months ago
The volume goes up to half. Still no sound. But the sound works for DVD player. We can't enter audio settings for some reason. We have reset it hundreds of times. Nothing.
Answered in 2 hours by:
3/9/2018
TV Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,625
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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