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Louie
Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Vizio has 2 line running on both side of screen & 2 black

Customer Question

vizio has 2 white line running on both side of screen & 2 black lines on top & bottom, both about 2.5 inches. how can I get rid of them?
JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Vizio TV?
Customer: no
JA: Was there a power outage recently?
Customer: 3 weeks ago
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no just get rid of them
Submitted: 8 months ago.
Category: TV
Expert:  Richard replied 8 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 8 months ago.
still the same
Expert:  Richard replied 8 months ago.

If you connect it to a different source such as a DVD player ect, do you still get the lines?