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No picture black screen. Black screen when turned on. Not…

Customer Question
No picture black screen ...

No picture black screen

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Black screen when turned on

Technician's Assistant: Was there a power outage recently?

Not that I know of

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I work during the day

Submitted: 3 months ago.Category: TV
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Answered in 1 minute by:
3/8/2018
TV Technician: Jack, Technician replied 3 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,340
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Also ,Could you please give me the model number written on the tv`s back cover ?

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