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My Sony TV keeps shutting off by itself then shortly after a…

Customer Question
My Sony TV keeps...

My Sony TV keeps shutting off by itself then shortly after a red light located under the screen will flash 4 times in a row. I have to wait a few minutes before it will come back on then it'll automatically shut off again

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Sony TV?

They were but then I took them all out & I still have the problem

Technician's Assistant: Was there a power outage recently?

Not at all. I live in a highrise building & don't have power outages here

Submitted: 4 months ago.Category: TV
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Answered in 5 minutes by:
3/9/2018
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,332
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem
- Could you please get me the complete model number written on back cover or side panel of the TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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