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Louie
Louie, Technician
Category: TV
Satisfied Customers: 3022
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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We need to know how to play a DVD. Samsung. it is less than

Customer Question

We need to know how to play a DVD
JA: Who makes your media player? How old is it?
Customer: Samsung. it is less than 1 yr
JA: What have you tried so far with your Samsung media player?
Customer: We have inserted the DVD in the modem, but don't see how to adjust the TV to get it to play
JA: Anything else you want the Video Expert to know before I connect you?
Customer: ? not that i know of.
Submitted: 8 months ago.
Category: TV
Expert:  Shahid replied 8 months ago.

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem
- Could you please get me the complete model number written on back cover or side panel of the TV?

Customer: replied 8 months ago.
My media player is made by Sony. My tv is Samsung
Expert:  Shahid replied 8 months ago.

Thanks for the reply

Please provide model number of the TV and Sony player

Customer: replied 8 months ago.
Don’t see a ‘source’ button ‘ on the remote
Expert:  Shahid replied 8 months ago.

Are you getting my replies?

- Could you please get me the complete model number written on back cover or side panel of the TV?