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How do I get my tv back enlish. Samssung 6 series. Just the…

Customer Question
How do I get...

How do I get my tv back enlish

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samssung 6 series

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Just the emanual

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

When I first got tv it fine clicked on something shoudent have

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

How do I get it back english

Submitted: 4 months ago.Category: TV
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Answered in 6 minutes by:
3/8/2018
TV Technician: Anthony_Infotech, Technician replied 4 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,267
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

I will need the full model number please found on the back of the set?

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Customer reply replied 4 months ago
Samsung un55k628oaf
TV Technician: Anthony_Infotech, Technician replied 4 months ago

OK I will need some time to work this out for you be back soon

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

Sorry the model is incorrect please re-check

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Customer reply replied 4 months ago
Sumsung un55k625oaf
TV Technician: Anthony_Infotech, Technician replied 4 months ago

OK that is it please give me 5 to 10 mins

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

Press the HOME BUTTON>>SETTINGS>>SUPPORT>>SELF DIAGNOSIS>>RESET

This will reset all your settings except the network settings and you should from that be able to change the language or the language will be correct,let me know how this works out

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

How is this working out please?

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

How is this working out please?

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Customer reply replied 4 months ago
I don't read foren language
TV Technician: Anthony_Infotech, Technician replied 4 months ago

Have you reset the TV like I outlined above??

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Customer reply replied 4 months ago
I got as far support and can't read the rest
TV Technician: Richard, Technician replied 4 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,276
Experience: Avid TV Technician
Verified

Hi there

Tell me some of the words you see so I know which language it is in

Please let me know

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