TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

No T V control is not locate viewing remote control problem.

Customer Question
No T V control...

No T V control is not locate viewing remote control problem

Technician's Assistant: What is the model of your TV?

Samsung smart T V

Technician's Assistant: What menu options can you access, if any?

Mr***** *****

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Can you guide through how get viewmy t v

Submitted: 4 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 7 minutes by:
3/8/2018
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,307
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem
- Could you please get me the complete model number written on back cover or side panel of the TV?

- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
We just purchased a 32" smart tv. It did not come with
we just purchased a 32" phillips smart tv. It did not come with remote or wires. we have hooked it up and can get netflix etc, but cannot seem to get regular channels with an antenna. (we do not have … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
It is a smart Tv and I can not get it to respond to the
It is a smart Tv and I can not get it to respond to the remote ,the dish buttons or the buttons on the TV, to change stations it just shows the shows I watch regularly … read more
Shahid
Shahid
Technician
13,307 satisfied customers
I have been unable to locate the sound settings on our
I have been unable to locate the sound settings on our UN50MU6300FXZA.> Have a Serene TV Sound Box that I want to connect to the 6300. I have connected the sound box to the TV through the 6000's op… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I changed the batteries on the remote and now everything we
I changed the batteries on the remote and now everything we change has a voiceover....how do I remove her voice ? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
How to eliminate voice confirmation on channel changes on
how to eliminate voice confirmation on channel changes on Samsung 23.6" smart tv … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My samsung smart tv's control, model No UN40HU7000F stopped
my samsung smart tv's control, model No UN40HU7000F stopped working after it fell on the floor.how/where can i fix it or replace it? … read more
Shahid
Shahid
Technician
13,307 satisfied customers
My remote is not working the tv is asking to go to source.
my remote is not working the tv is asking to go to source . how can i get a picture with out the remote. … read more
Shahid
Shahid
Technician
13,307 satisfied customers
My LG remote for the 65UH8500 does not show a guide on
My LG remote for the 65UH8500 does not show a guide on screen. … read more
Shahid
Shahid
Technician
13,307 satisfied customers
Ii would like to have some one to guide me to connect my new
ii would like to have some one to guide me to connect my new samsung 65 to my router. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
CAN I BUY A REPLACEMENT SMART TOUCH CONTROL FOR MY
CAN I BUY A REPLACEMENT SMART TOUCH CONTROL FOR MY UA32F6400AM TV? … read more
Shahid
Shahid
Technician
13,307 satisfied customers
How can I get the RED key at lower left coner of my APEX TV
how can I get the RED key at lower left coner of my APEX TV set ,model # ***** T 2704s to clear so that the T V will play?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
MY picture is confined to the upper right quadrant, and i
MY picture is confined to the upper right quadrant, and i have no way of expanding the picture or using tivo to watch the playoff college football game.… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have been trying to get my Smart tv to be like it was. It
I have been trying to get my Smart tv to be like it was. It can be working properly, and then we glance a button on the remote, and everything goes haywire. is there any way you can take control of my… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Sony T V is about three years old. It is a 40 inch flat
My Sony T V is about three years old. It is a 40 inch flat screen TV. After replacing the Verizon box, the T V will pause, then go blue, then the picture will go on and off. Is there any hope of it be… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have a Samsung Series 7 (7100) LED Smart Tv, and had no problem
I have a Samsung Series 7 (7100) LED Smart Tv, and had no problem with it integrating my comcast xfinity cable box guide, and control the boxes channels, etc. - but after upgrading my comcast box to t… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have misplaced my pass code to open parental controls with
I have misplaced my pass code to open parental controls with my remote. How do I reset this feature. My T V model is H D projection type. 42" and has the TV guide button.… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
looking for a remote controll for a memorex t,v, model #TM2274,
looking for a remote controll for a memorex t,v, model #TM2274, tried the universal conrol wont work or get code to work, Can you please help me in locating a remote. Thank you… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
hello mr technician, recently purchased a 32 inch SAMSUNG
hello mr technician, recently purchased a 32 inch SAMSUNG tv and was assured i could with the rightwireing connections put my portable through the tv and view d.v.d.,s as its not a combi. Unless I'm d… read more
Louie
Louie
Technician
3,022 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x