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It was on and then went totally black. HDMI cable, unplugged…

Customer Question
It was on and...

It was on and then went totally black.

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

HDMI cable, unplugged that, unplugged the TV, did not help, brought TV from upstairs and plugged the HDMI into it and it works, so it is the Samsung TV, Bought it back in Dec. 2009. Is that as long a Samsung lasts?

Technician's Assistant: Was there a power outage recently?

No, Not at all. I turned on and it came on for about 10 min and then the screen went black

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I think that would be it., Thanks

Submitted: 4 months ago.Category: TV
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Answered in 5 minutes by:
3/8/2018
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,331
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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TV Technician: Shahid, Technician replied 4 months ago

- Could you please get me the complete model number written on back cover or side panel of the TV?

- Does power indicator light on TV turn On solid or blink when press power button?

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Customer reply replied 4 months ago
I'm not at home
The power indicator light does not come on.
Customer reply replied 4 months ago
First you want $5 and now $26, this is ridiculous. I'm going to think this is not SAMSUNG and I'm very dissatisfied with this process!!!!!! I think this is a SCAM, I would like my money refunded. NO HELP WHAT SO EVER!!!!
TV Technician: Shahid, Technician replied 4 months ago

This is JustAnswer, an independent, pay per question support website and not a scam

Contact customer service via help link on website main page for refund/ billing info

Thanks

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Customer reply replied 4 months ago
Go jump a creek, this is truly a rip off. Get a real job, go out and fix peoples TVs....
TV Technician: Shahid, Technician replied 4 months ago

Contact customer service via help link on website main page for refund/ billing info

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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