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I must have hit the wrong button on my remote, but for every…

Customer Question
Pearl, I must...

Pearl, I must have hit the wrong button on my remote, but for every remote command I now have a voice telling me that command. Ex. increase volume "Volume 8" and for every channel change it tells me the show selected. This is very annoying and I have been unable to turn it off. Thanks. *****: Are all the cables at the back of your TV connected tightly to the right sockets?

Yes.

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

HDMI

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

This happened last night when I leaned against the remote for a few seconds and must have engaged something.

Submitted: 4 months ago.Category: TV
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Answered in 5 minutes by:
3/8/2018
TV Technician: Richard, Technician replied 4 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,275
Experience: Avid TV Technician
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of the TV with the issue please?

Thank you

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Customer reply replied 4 months ago
Not sure of the model. I am not at home right now.
Customer reply replied 4 months ago
It is a Smart TV.
TV Technician: Richard, Technician replied 4 months ago

ok, I need to know the make and model, tell me when you have it please

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Customer reply replied 4 months ago
Please cancel this service.
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