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Lost some antana channels, try to scan but they won't cone…

Customer Question
Lost some antana channels...

Lost some antana channels, try to scan but they won't cone back any other way to punch then in

Technician's Assistant: What's the brand and model number of your TV? How old is it?

3 months insignia 50 roku tv

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Not sure where to find menu

Technician's Assistant: How long has this been an issue with your 50? What happened right before this?

I just went to change Santana chanel and some where gone, but we did have a power outage earlier

Submitted: 4 months ago.Category: TV
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Customer reply replied 4 months ago
Please Cancel, I don't need help and can't afford the 30 some dollats
Answered in 1 hour by:
3/8/2018
TV Technician: Eldon, Technician replied 4 months ago
Eldon
Eldon, Technician
Category: TV
Satisfied Customers: 244
Experience: Engineer at Tech company
Verified

Hello and sorry to hear you're having trouble,

can you tell me the actual model number of the tv?

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Customer reply replied 4 months ago
Please Cancel I cannot afford you $30.00 now.
Customer reply replied 4 months ago
Cancel help
TV Technician: Eldon, Technician replied 4 months ago

I have no ability to cancel or refund anything. You paid the full agreed upon fees to the site already.

If you'd like help under the fees you'e already paid, please provide the requested information.

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TV Technician: Eldon, Technician replied 4 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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