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I have just spent some time with COMCAST trying to get a…

Customer Question
Thank you! I have...

Thank you! I have just spent some time with COMCAST trying to get a picture from my Panasonic Plasma TV. It does not turn on. Any suggestions aside from plugging it into an outlet? That's not helping.

Technician's Assistant: Are you getting any error messages when you try to connect to Comcast?

No

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Yes. Internet works. Modem, also, works.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

The TV was a gift I received less than a year ago. The person bought another one and gave me this one It is from 2012.

Submitted: 3 months ago.Category: TV
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Customer reply replied 3 months ago
I no longer wish to speak to a TV Technician.
Customer reply replied 3 months ago
I no longer wish to speak to a TV Technician. And I would like my $5 back please.
Answered in 46 minutes by:
3/8/2018
TV Technician: Eldon, Technician replied 3 months ago
Eldon
Eldon, Technician
Category: TV
Satisfied Customers: 243
Experience: Engineer at Tech company
Verified

Hello, do you still need help with this?
Can you give me the model number of the tv please?

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TV Technician: Eldon, Technician replied 3 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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