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My 1 yr 3 week old Samsung's screen gradually gets very

Customer Question
My 1 yr 3...

My 1 yr 3 week old Samsung's screen gradually gets very dark

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV?

Nothing is plugged into Tv except for cable box

Technician's Assistant: Was there a power outage recently?

There was a brief power outage on March 2

Submitted: 5 months ago.Category: TV
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Answered in 5 minutes by:
3/8/2018
TV Technician: Aric, Technician replied 5 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,787
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 5 months ago

Please click the link below and try to navigate to the Eco Mode settings in your TV and shut them off. If you cannot access them, then please reply back with the full model number off of the back of your Samsung:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=150020&modelname=LN46C750R2F

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TV Technician: Aric, Technician replied 5 months ago

Simply send a reply back to proceed.

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