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I have a LG 62SX4D tv. 12 years. When i piuge it to the

Customer Question
Hi I have a...

Hi I have a LG 62SX4D tv

Technician's Assistant: How old is your 62S?

12 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

When i piuge it to the power The red light comes and series of white light running from bottom to top No display on tv

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Also how to check the sound of the tv I dont have remote

Submitted: 4 months ago.Category: TV
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Answered in 20 minutes by:
3/7/2018
TV Technician: Anthony_Infotech, Technician replied 4 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,267
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 4 months ago

If you press the menu button of the sets OWN remote control does the menu come up please?

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Customer reply replied 4 months ago
I don have remote of the TV.
TV Technician: Anthony_Infotech, Technician replied 4 months ago

Is there a menu button on the set itself for this check?that will do

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Customer reply replied 4 months ago
front of the TV Menu button is there.. Whta to do with it.
TV Technician: Anthony_Infotech, Technician replied 4 months ago

Press it and follow what I said above?

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Customer reply replied 4 months ago
I pushed the menu button and nothing happened..
Customer reply replied 4 months ago
No projection on the screen, Power red light is ON and series of White light runs and again a red light...
TV Technician: Anthony_Infotech, Technician replied 4 months ago

Its a bad mainboard for the age of this set it would be unwise to fit another due to costs,you would be better off replacing the set

If you dis-agree let me know and I will find a board for you cost of board around $150

Let me know your thoughts

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Customer reply replied 4 months ago
How i can test the sound of the tv and is there are chances the projector lamp is faulty..
TV Technician: Anthony_Infotech, Technician replied 4 months ago

Why would you want to test the sound??the sound wont come on until the main-board is replaced, it really does not sound like a lamp issue

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Customer reply replied 4 months ago
ohh, where to find the mainboard on this tv?
Customer reply replied 4 months ago
Also could you tell me the exact part number for the mainboard of this...
TV Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,641
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I want the answer for above questions asked..
TV Technician: Harry, Customer Service replied 4 months ago

You can buy the parts here: https://www.shopjimmy.com/tvs

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Customer reply replied 4 months ago
Thanks, ***** ***** the tv mainboard is located and how to find the exact part number..
TV Technician: Harry, Customer Service replied 4 months ago

You can view all of the exact parts here: http://www.shopjimmy.com/lg/62sx4d-ub

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Customer reply replied 4 months ago
Thanks..Are you sure the mainboard Is the issue..
Customer reply replied 4 months ago
Or you need more info to come to that conclusion..
TV Technician: Harry, Customer Service replied 4 months ago

Yes

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