TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Image is gone message RGB. HDMI Cable. No my wife was

Customer Question
Image is gone message...

Image is gone message RGB

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

HDMI Cable

Technician's Assistant: Was there a power outage recently?

No my wife was watching and it just went blank

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I exchange the HDMI cable same problem

Submitted: 4 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
3/7/2018
TV Technician: technicalcat, Technician replied 4 months ago
technicalcat
technicalcat, Technician
Category: TV
Satisfied Customers: 2,580
Experience: Technician at LocalTechShop
Verified

Hello and thank you for using this service. My name is ***** ***** I will help you now.

What device is connected to the TV? Cable box?

NOTE: To reply to me, please type your message in the box below and click the button to send.

Ask Your Own TV Question
Customer reply replied 4 months ago
Just tv
Customer reply replied 4 months ago
Will Soto (###) ###-####
Customer reply replied 4 months ago
Eaiting
Customer reply replied 4 months ago
Waiting
Customer reply replied 4 months ago
Jelll are their
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I hane no picture and no sound. Hdmi. Tv was working
tv was working normally and my wife started to watch a recorded program and screen went blank although it seems to have a dark blue tint… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I use HDMI 3 for my roku - unit and remote working properly
I use HDMI 3 for my roku - unit and remote working properly but no image - brief message of problem with HDMI connections. Have unplugged, replugged etc. - HDMi 1 fine with regular cable but nothing o… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Well, my visio tv is also saying no RGB signal....and I
Customer: Hi! Well, my visio tv is also saying no RGB signal....and I cannot get it back to regular even if I press Imput etc... … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
DLP PT-50DL54 2003 model. Lamp replaced 2012. Purchased in
DLP PT-50DL54 2003 model. Lamp replaced 2012. Purchased in Canada. Signal provided by coaxial cable at 10 mbps. On Component 3 setting, pixels distort and sound cuts out for a second or two. This happ… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Samsung Plasma HP-S4253. The picture/screen goes blank/dark
I have a Samsung Plasma HP-S4253. The picture/screen goes blank/dark after a few seconds when I try to watch tv (comcast X1 box). I switched 3 HDMI cables - same problem. I tried connect X1 box with c… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
We sling our cable from Florida to Ohio. Everything was working
We sling our cable from Florida to Ohio. Everything was working fine when we were here two weeks ago. We returned last night and could not get a picture (just sound). A blue screen appeared saying "DV… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
panasonic th-42px80u a. a few years ago i lost all three hdmi
panasonic th-42px80u a. a few years ago i lost all three hdmi inputs. I bought new cables, tried devices that worked on other tv's, and i gave up after that. it worked fine at my condo, but once ii mo… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I inadvertently pressed the RGB button on the controller and
I inadvertently pressed the RGB button on the controller and now cannot get back to the satellite that I was originally watching. Tried pressing the RGB button without result (only kept getting "no si… read more
Louie
Louie
Technician
3,022 satisfied customers
What does this mean? LG TV, I am trying to switch to the DVD
What does this mean? LG TV, I am trying to switch to the DVD player and the message check external input menu or external input link status pops up.… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
My new tv model Toshiba 24l4200u will not show picture with
My new tv model Toshiba 24l4200u will not show picture with citizen c201 DVD player. Using component cables,but no picture. Audio comes through fine message says no video signal… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a 2 year of Samsung LCD flat screen tv. Recently the
I have a 2 year of Samsung LCD flat screen tv. Recently the picuture freezes, distorts the image and no sound. In a couple of seconds the picture returns to normal. This happens about every 30 seconds… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Just bought an 47" LG4400 less than 3 weeks ago, we have it
Just bought an 47" LG4400 less than 3 weeks ago, we have it connected to our cable box with an HDMI cable. Today the picture went black but we still have sound. We also have a sound bar and wireless s… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My TV has no sound. I did the Self Diagnosis sound test and
My TV has no sound. I did the Self Diagnosis sound test and the sound was OK. I have no outside source except a cable box with Bright House. I went into the menu and set the sound to TV Speaker. The s… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Hello! I have a Pioneer PDP-4280 HD Plasma TV. While watching
Hello! I have a Pioneer PDP-4280 HD Plasma TV. While watching it tonight, the picture suddenly froze, the picture pixillated and then there was nothing though the audio signal was intact. It was as if… read more
jjtv4
jjtv4
Owner
Bachelor
30 satisfied customers
My new wd60738 mitsubishi screen goes black every once in a
My new wd60738 mitsubishi screen goes black every once in a while. This lasts for about 3 seconds, and then the picuture comes back. It could happen at anytime. Sometimes watching a live show or a mov… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Recently, my Mo.50ML8105D/17 50 DLP TV went green. There
Recently, my Mo.50ML8105D/17 50" DLP TV went green. There is a pale green tint to the screen image. The problem is in the tv set, as I have eliminated external cables and other components from being a… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I own a philps dvdr3576h and a new sony 52 inch Z series tv.
I own a philps dvdr3576h and a new sony 52 inch Z series tv. My problem is both play back from the dvr and watching tv through the philps tuner the picture is very dark and the colors are poor at best… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a brand new Hitachi UT47V702 HDTV Monitor and I have
I have a brand new Hitachi UT47V702 HDTV Monitor and I have been using it happily to watch cable tv, using the HDMI input. Now I want to watch DVDs, but after connecting the RGB outputs on the rear of… read more
Louie
Louie
Technician
3,022 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x