TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

The bottom 2/3 is blurry with motion, but fine when the

Customer Question
The bottom 2/3 is...

The bottom 2/3 is blurry with motion, but fine when the movie is not movinf too fast

Technician's Assistant: What's the brand and model number of your TV? How old is it?

UN65H6203AF

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes. Yes.

Technician's Assistant: How long has this been an issue? What happened right before this?

I bought it off craigslist :(

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I think it’s the board / motion processor. But the top half works with motion just fine.

Submitted: 4 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Customer reply replied 4 months ago
Only happens with motion, clear otherwise.
Customer reply replied 4 months ago
Looking for a LED TV hardware expert, not someone familiar with Samsung menu settings.
Answered in 4 hours by:
3/7/2018
TV Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,353
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 4 months ago

Have you tried resetting the picture settings to the factory default?

Ask Your Own TV Question
Customer reply replied 4 months ago
I’m thinking it’s the t-con board or main board. I’m just not sure which one controls motion processing.
Customer reply replied 4 months ago
It’s only a 60hz TV but the bottom half judder is crazy even at small movements.
Customer reply replied 4 months ago
It’s not lighting, solid bars, bands, or even color. It’s just motion - and only in the bottom half.
Customer reply replied 4 months ago
The top half is clear / normal motion processing picture.
TV Technician: Pete, Electronic Engineer replied 4 months ago

The T-Con board would not cause this - the main board controls motion processing, so it is suspect if a factory reset did not work.

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

Ask Your Own TV Question
Customer reply replied 4 months ago
I will order a new motion board today. If it works I will give you 5 stars, thanks Pete!
TV Technician: Pete, Electronic Engineer replied 4 months ago

Ok, let me know how it goes! :)

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,353
20,353 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
MY TV IS SHOWING A COLOR ON THE TOP OF THE SCREEN WITH A
MY TV IS SHOWING A COLOR ON THE TOP OF THE SCREEN WITH A LINE AT THE BOTTOM. THE BOTTOM IS SHOWING CLEARER AND THE TOP IS KINDA JUMPING IN COLOR? … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Bottom half of tv screen is darker that the top. Where do i
Bottom half of tv screen is darker that the top JA: What's the model number of your TV? How old is it? Customer: where do i find that? JA: Does the TV menu work? Do you have the same problem on all so… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Sharp aquos LC-70C6500U, upper right corner dark, lightens
sharp aquos LC-70C6500U, upper right corner dark, lightens up as you go towards center of screen, only upper half-very distinct line , lower half fine, with frame off I can see the LED/s are on around… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
We just bought aSamsung 40" HDtv and the bottom half of the
We just bought aSamsung 40" HDtv and the bottom half of the screen is green and the top half of the screen is a normal picture. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
We have a Sharp Aquos tv, the bottom half of the screen is
We have a Sharp Aquos tv, the bottom half of the screen is black and the top half is showing the channel. The bottom half is also blinking off and on… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Vizio E420VO. The screen seems to be split in half
I have a Vizio E420VO. The screen seems to be split in half horizontaly. The top half displays fine. The bottom half will freeze the video for a short time then "catch up". After a few seconds it free… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I am considering buying a new top of the line tv- I'm
I am considering buying a new top of the line tv- I'm deciding between OLED and the top Sony FALD /LCD.I saw an OLED upscale a Blu Ray in Best Buy and it looked awful- the motion was stuttery. I've ha… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have had my LED smart TV 2 and half years and about 2
I have had my LED smart TV for about 2 and half years and about 2 weeks ago I noticed a line about 6 inches from top going across the whole screen and now tonight there is a line about 12 inches from … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a vizio 50" m series TV that the picture jumps between
I have a vizio 50" m series TV that the picture jumps between clear picture then blurry picture every couple of seconds.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
and sorry englishi have a samsung plasma an algerian
hi and sorry for my english i have a samsung plasma an algerian model; PA43H4500 but it come with an européen firmware T-NT14LDEUC-1018. everything was fine, color,motion, minimum bluring and fluidity… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
My Samsung TV is getting dark on half the picture. Then it
My Samsung TV is getting dark on half the picture. Then it clears up. Happens more frequently now. Wht can I do??… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Hello, I just purchased the Sharp 70le550 120hz. Floor model.
Hello, I just purchased the Sharp 70le550 120hz. Floor model. After watching a few channels, blu rays, and played a few xbox games. I've noticed that any subtitles or stationary text (channel network … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
i have a hitachi 55/48 ultrathin LED, LCD HDTV, model LE55W806,
i have a hitachi 55/48 ultrathin LED, LCD HDTV, model LE55W806, When viewing 3D movies the picture is great but when i was watching the Hobbit 3d the motion was shaky , blurry it happened also when wa… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Model number vf551xvt TV works good for four or five hours,
Model number vf551xvt TV works good for four or five hours, then dark spots and picture starts flashing, dark spots like clouds across screen still can see pictures, though.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Bravia KDL-40W4100 has rectangles of color bars and other colors
Bravia KDL-40W4100 has rectangles of color bars and other colors bleeding through the video feed. I have disconnected any feed into the set and it's on the screen. It appears to also be on top of the … read more
Steven
Steven
Technician
Vocational, Technical or Trade Scho
1,457 satisfied customers
I have a Samaung 50" plasma HP-S5053 and the top half of the
I have a Samaung 50" plasma HP-S5053 and the top half of the display is black. Same thing happened 2 years ago to the bottom half. Repairman replaced the bottom but not the top. I took it apart and no… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Can anyone tell me if high def tvs either LCD or LED have
Can anyone tell me if high def tv's either LCD or LED have 120hz boards or 120hz panels as part of their hardware?… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,353 satisfied customers
I have a Samsung Plasma Display, Model HP-S5033. Its between
I have a Samsung Plasma Display, Model HP-S5033. It's between 2 and 3 years old. There are horizontal red'ish' colored lines across the picture. Sometimes the lines are more prominent than others. Is … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x