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My tv won't connect to chromecast nor hdmi. Just that it…

Customer Question
My tv won't connect...

My tv won't connect to chromecast nor hdmi

Technician's Assistant: Are you getting any error messages when you try to connect to Chromecast?

Just that it isn't reading it

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

Yes

Submitted: 4 months ago.Category: TV
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Answered in 5 hours by:
3/7/2018
TV Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,339
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 4 months ago

What is the make and model number of your TV?
Did it work ok with Chromecast previously?

Did you recently have any power outages or thunderstorms?

Can you still access the on-screen menu on the TV?

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TV Technician: Pete, Electronic Engineer replied 4 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,339
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Experience: Over 16 years of experience installing and repairing electronics.

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