i am hearing impaired and own Sony Wireless headphones model TMR rf985R. I need insttructions on which plugs to use colorwise on which component. tv or headphone charger
JA: What's the brand and model number of your TV? How old is it?
Customer: Sharpe Model LC43N6100U Smart TV
. we purchased it this last year
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes, the menu works I need to know which color plug to use on which instrument.
JA: How long has this been an issue with your LC43N6100U? What happened right before this?
Customer: I have never used them withthis tv, i used them with a much older LG
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no, except husband is trying now.