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I connected Samsung TV 4 series to Digital Antenna and TV is…

I connected Samsung TV...

I connected Samsung TV 4 series to Digital Antenna and TV is not connected

Technician's Assistant: Who makes your router, and what device(s) are you connecting to it?

I am not connected to a router just Digital TV antenna

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I go to source and connect but there is not TV Digital Antenna connection identified

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Answered in 1 minute by:
2/18/2018
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,339
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this but first ;

Please send me a hello when you see this so i know you are available ?

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Customer reply replied 4 months ago
TV says No Signal

Hi

Your input /source won`t say anything about a digital antenna , do you see the TV input (source) in there ?

If so you selected it and it says NO SIGNAL ?

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Are you in TV input mode right now ?

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Customer reply replied 4 months ago
No signal, correct

OK and did you perform a channel search /scan ?

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Customer reply replied 4 months ago
In process

Open the menu and go to CHANNEL or TV , open that and you should see an auto program or channel search option

Make sure the tv is set to antenna , not cable then start the channel search

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We posted at the same time

Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,339
Experience: 40 years experience as audio,video repair and installation tech
Verified
Jack and 87 other TV Specialists are ready to help you
Ask your own question now

That should do it and note that the antenna position is important so note the way it is positioned right now and if you can see an option to ADD CHANNELS , move the antenna and try that , you may get more (or less) , in any case that is howw you will find the best position

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Thanks for the rating

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Customer reply replied 4 months ago
Finished the scan and still no TV signal

Before you started the scan , did you make sure the tv mode was set to AIR/ANTENNA and not CABLE ?

Your antenna , is it a powered/amplified antenna with a power plug ?

If so make sure it is lugged in correctly

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If you still get nothing and you do have an amplified antenna then return it to the store and get your self a simple rabbit ear type antenna non amplified , they are still the best for indoor use

An amplifier on an antenna is used when you have an outdoor antenna and some 50` of wire before it gets to the tv , not indoor , its just a big hype

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Let me know how that goes

There could be a problem with the TV's tuner too in which case I do have a solution for that

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Customer reply replied 4 months ago
Thanks

No problem

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Customer reply replied 4 months ago
Appreciate the help
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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