TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I need a replacement remote control for model # RLCD5510A.

Customer Question
I need a replacement...

I need a replacement remote control for model # RLCD5510A. can you assist

Technician's Assistant: How old is your RLCD5510A?

Approx. 8 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

When I push the source button on the remote control it takes 1 or 2 minutes of repeated pushing of this source button to call up the source menu which comprises of T.V. component, HDMI 1 HDMI2 etc etc..there is something going on with the remote as scrolling on the source menu also takes a few minutes to move the scroll indicator line as does pushing the enter button when I finally reach the scroll menu item I need

Technician's Assistant: How long has this been an issue with your RLCD5510A? What happened right before this?

I think I may have dropped it one to many times....it does work but takes literally minutes to call up the menu, scroll to the menu area I need and get the enter button working...minutes for each of these functions. I there any way I can purchase a new remote control for this model T.V.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No that's good.. just where I can purchase a new remote control for this model T.V. please

Submitted: 4 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 57 minutes by:
2/11/2018
TV Technician: Louie, Technician replied 4 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer. My name is ***** ***** I'll be assisting you with your question regarding your "...RLCD5510A..." I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

Ask Your Own TV Question
TV Technician: Louie, Technician replied 4 months ago

There is a partial test to confirm if the remote is working or not. With fresh batteries correctly installed, point the remote towards the lens of an active digital camera. For every press of any/all button(s) on the remote, there should be a bright light that would register on the LCD screen of the camera. No light, no infrared transmission from the remote; remote most likely faulty.
On the otherhand, if the remote is good, then consider a possible IR sensor hardware concern in the unit itself or a compatibility issue.
Perhaps the video HERE may shed insight.

Ask Your Own TV Question
Customer reply replied 4 months ago
k Louie I have asked you where I can purchase another remote control for model # RLCD5510A. Period.
I have paid $5 for the answer to that question. Period. WHERE CAN I GET A NEW REMOTE?
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Sony Bravia KDL-55EX720. Red light blinks 5 times. Nothing
Sony Bravia KDL-55EX720. Red light blinks 5 times. Nothing on the screen. Thoughts, ideas? I have the back cover off right now. I've read a few different things that it may be, and would like a bit of… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have LG 55LX6500 lcd 3d tv. power turns on or off but no
I have LG 55LX6500 lcd 3d tv. power turns on or off but no sound no picture blank screen… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
Hitachi LE46S605 TV, vertical lines on screen, red, green some
Hitachi LE46S605 TV, vertical lines on screen, red, green some ghosting, which board is suspect or how to troubleshoot?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
Unable to use remote control. EN40EH5300FXZA. None from
Unable to use remote control JA: What is the model of your TV? Customer: EN40EH5300FXZA JA: What menu options can you access, if any? Customer: none from remote contro JA: Anything else you want the T… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Is it possible to purchase a replacement remote control for
Is it possible to purchase a replacement remote control for our television and if so what information is required and where can it be purchased? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have misplaced my Panasonic tv remote control. I'm trying
I have misplaced my Panasonic tv remote control. I'm trying to use the controls on the side of the tv to change the hdmi setting and not able to do do … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Remote control not working have tried all suggestions and
Remote control not working have tried all suggestions and still not working. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I want to buy a Sony remote control. It is a really
I want to buy a Sony remote control. It is a really simplified remote. (My husband is handicapped and this is the only one he can use with only one hand). Sony is the name and the numbers are: RM-EZ4 … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Lost the remote control and the two plastic legs needed to
Lost the remote control and the two plastic legs needed to make then Tv stand. Were can find replacements? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
The remote control won't work with the tv even though the
the remote control won't work with the tv even though the sky remote is its a sony tv the remote is a RMT-TX102D … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Remote control will not switch to the input for the.
Remote control will not switch to the input for the … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
My remote control doesn't work. Remote control will not
My remote control doesn't work JA: What is the model of your TV? Customer: remote control will not work JA: What menu options can you access, if any? Customer: control will not do anything JA: Anythin… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
SHARP AQUOS LC-C3234U I get nothing! Cant turn off tv w/remote.
SHARP AQUOS LC-C3234U I get nothing! Can't turn off tv w/remote. When I use the power button on tv I have to do it twice, first time nothing, 2nd time takes 7 seconds, then shuts off. Use the power bu… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I cannot locate the 'power on/off BUTTON' on my Westinghouse
I cannot locate the 'power on/off BUTTON' on my Westinghouse 1080P 40"LCD - HDMI TV. The LED power indicator light on the front is red, indicates TV powered off. It is plugged directly into to wall ou… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
I have a Sony LCD tv. The Mute window is stuck on display in
I have a Sony LCD tv. The Mute window is stuck on display in the top right corner even though the sound works fine. Pushing the mute button on the remote will mute/unmute but not remove the display wi… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Why my Blu Ray SONY BDP S350 does not work with my Samsung
Why my Blu Ray SONY BDP S350 does not work with my Samsung LCD TV (LE37B530P7W)? I am using the same Hdmi cable I used to connect it to a Panasonic LCD TV (and it worked fine then). Nothing appears on… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a GEnesis MX900 remote control. I am trying to add
I have a GEnesis MX900 remote control. I am trying to add a Netflix RokuHD bos to my TV. I have it plugged in through the HDMI cable. How do I get the TV to recognize it as an input. The GEnesis is pr… read more
Erin
Erin
Failure Analysis Engineer
Bachelor\u0027s Degree
62 satisfied customers
I have LG LED IPS 23EA53, there is one thin green line
I have LG LED IPS 23EA53, there is one thin green line running vertically from top to bottom. I'm able to see everything on the monitor and use menu options. Can this be fixed?… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x