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Trying to activate my new Entertainment plus with Foxtel. LG…

Customer Question
Trying to activate my...

Trying to activate my new Entertainment plus with Foxtel.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

LG 65" LED. Trying to connect to Foxtel Now. I keyed in my email address and password ***** a message came up on the screen, "ERROR", saying: "only Foxtel Now account holders have access to this service". I have the entertainment plus with Foxtel package. How can I connect?

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

Also, I can't get free to air TV channels to work on the Telstra TV remote control.

Submitted: 5 months ago.Category: TV
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Answered in 2 days by:
2/9/2018
TV Technician: Harry, Customer Service replied 5 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,617
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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