TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Panasonic TV TCP42x60 In setup using antenna, no autoscan…

Panasonic TV TCP42x60 In...

Panasonic TV TCP42x60 In setup using antenna, no autoscan option is available

Technician's Assistant: How old is your TCP42X60?

2013

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No problem with HDMI 1 or 2

Technician's Assistant: How long has this been an issue with your TCP42X60? What happened right before this?

Never used it with an antenna before, going cable-free for first time.

Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
2/4/2018
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,302
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , my name is Jack
Perhaps i can help you with this but first ;

Please send me a hello when you see this so i know you are available ?

Ask Your Own TV Question
Customer reply replied 4 months ago
hello

Hi

When you open the tv`s menu , can you see the CHANNEL selection ?

Ask Your Own TV Question

If you received a $26 phone offer or any offers they are automated by the website ,NOT BY ME , I`m an independent tech. and have no control over those and I`m not available for it at this time although another expert here may take you up on that when it gets posted to the board

Ask Your Own TV Question

Press the INPUT button on the remote , is the input set to ant/cable in ?

Ask Your Own TV Question
Customer reply replied 4 months ago
no phone call? I just paid $26

That is a deposit not a charge as far as i know ,

Sorry but I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech. that gets paid by this website once you rate me for my help .

Please use this link or phone number for these questions, i have absolutely nothing to do with billing here;
http://ww2.justanswer.com/help 1.***-***-****

Ask Your Own TV Question

If you want to clear that up we`ll proceed but as i said another expert may take yu up on that , i`m not the only one working here and i`m NOT AVAILABLE at this time

Ask Your Own TV Question
Customer reply replied 4 months ago
OK sorry, the input is set to ANT

OK then now go to TV in the tv`s menu and open that

Ask Your Own TV Question

At the top you should have ANT in , if CABLE then change it

Ask Your Own TV Question

Just below that there is AUTO PROGRAM click on that and let it go

Ask Your Own TV Question
Customer reply replied 4 months ago
OK it's scanning. Thank you Jack

Great

If that answers your questions for now then PLEASE DO TAKE THE TIME TO RATE (stars above and submit), it does not cost you anything more and does not close this post ,

Ask Your Own TV Question

here is the rating system

Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,302
Experience: 40 years experience as audio,video repair and installation tech
Verified
Jack and 87 other TV Specialists are ready to help you
Ask your own question now

Thank you

Here is a number to cancel that phone request and have the deposit refunded 1.***-***-****

Phone request only please , not the post

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jack Your Own Question
Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,302
11,302 Satisfied Customers
Experience: 40 years experience as audio,video repair and installation tech

Jack is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have an ematic AT103b Converter box. I am having trouble
I have an ematic AT103b Converter box. I am having trouble connecting it to a 10 yr old tv that doesn't have an HDMI . Do I need a different box?… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Sharp LC-32SV29U. Can't change channels with remote
I have a Sharp LC-32SV29U. Can't change channels with remote - or even with the channel button! Remote will turn on and off, change volume, but won't do Guide or Channels.… read more
Jack
Jack
Technician
11,302 satisfied customers
I have an LG 42LE5400, and it's worked fine 4 years.
I have an LG 42LE5400, and it's worked fine for about 4 years. About 6 months ago, it stopped working with HDMI inputs. The "Inputs" screen recognizes that an HDMI cable is plugged in the port(s). But… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Corrected antenna problem. Not able to receive images even
Corrected antenna problem. Not able to receive images even though a channel # may comeu … read more
Jack
Jack
Technician
11,302 satisfied customers
Howcan I exit a screen which says I have no antenna
howcan I exit a screen which says I have no antenna connection which I have found out when I tried to set up my new sony Braviakdl-49w750e … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
199 satisfied customers
Looking to replace my cable service with a Terk antenna and
Looking to replace my cable service with a Terk antenna and checking to see if the sony model UN40H5003AFXZA has a digital tuner in TV … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Have new tv. wish to connect to antenna but can not get any
have new tv. wish to connect to antenna but can not get any picture . it says password ***** something about no chanell. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
My satellite antenna is having trouble finding satellites;
My satellite antenna is having trouble finding satellites; and once found, it loses the signal … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Is this antenna only to replace cable, i.e., Comcast. Or,
Is this antenna only to replace cable, i.e., Comcast. Or, can it pull in Direct TV and/or Dish Network channels? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
RCA antenna 1935GM is there a stronger antenna available.
RCA antenna 1935GM is there a stronger antenna available … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Bought antenna for tv,everything hook on correctly,channel
bought antenna for tv,everything hook on correctly,channel selection stuck on 2 … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have an antenna but ti need an antenna booster..can you
I have an antenna but ti need an antenna booster..can you give me some good advice as to what anteanna booster to get for my vizio TV? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Why does my Emerson flat screen tv say no signal, no matter
Why does my Emerson flat screen tv (model # XXXXX) say no signal, no matter what input im trying to use (dish or dvd player)?… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My sharp 36 tv has sound problems. The volume is set as high
My sharp 36" tv has sound problems. The volume is set as high as it will go and it's still very hard to hear. Help!… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
How do I adjust the tint on my Hiteker LCD32A7 32" TV? The
How do I adjust the tint on my Hiteker LCD32A7 32" TV? The tint segment of the picture control screen is greyed out. The selector will jump over the tint section when you're scrolling down. There must… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Emerson Television in my motorcoach. I can't get it
Customer: I have a Emerson Television in my motorcoach. I can't get it to program any stations. I have one of the new antenna cards which had been working until I got down to southern Florida. When I … read more
Jack
Jack
Technician
11,302 satisfied customers
I have a samsung tv that is apparently in SAP channels. How
I have a samsung tv that is apparently in SAP for certain channels. How do I stop this? I do not seem to have a MTS button on my remote. The TV is one year old.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
antenna input on tv broke. is there any other way to connect
antenna input on tv broke. is there any other way to connect cable transmission?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x